Your Back-up Plan for the Unexpected Lock-out

Nov 06. 2015
Your Back-up Plan for the Unexpected Lock-out

Do you fear a fingerprint fail? No need. Here’s an extra key to keep hidden under your virtual mat in case you ever have trouble unlocking your device. Just follow these steps:

Fingerprint scan fail?

 

1. First, restart your device and try again.

 

2. If it still doesn't work, type in your alternate passcode.

 

3. If you’ve forgotten your passcode, keep entering codes until you get the “Unlock via Google” screen. Enter your google account ID & Password you used when setting up your handset.

 

Photo Credits: Samsung

Samsung is a registered trademark of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. All apps referenced, except where otherwise noted, are available in the Samsung GALAXY Apps store. For more information on any referenced apps, products or services, see the respective websites.

The above content is provided for entertainment and information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.

 


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Samsung is a registered trademark of Samsung Electronics Co., Ltd. All other brand, product, service names and logos are trademarks and / or registered trademarks of their respective owners.
The above content is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.