Trade up and save

Upgrade to the all-new Galaxy Note 10 | 10+ and get up to AED 2,700 off*
Valid from 2019-08-08 to 2019-12-31 Expired
Trade up and save

How to Trade up Online

(Online Trade up only available in UAE)

  • Step 1
    Step 1
    Go to and purchase your Galaxy Note 10.
  • Step 2
    Step 2
    Visit, select your old device and complete the evaluation.
  • Step 3
    Step 3
    Keep your old device ready, our trade-up partner will contact you for pick up in 2-3 days.
  • Step 3
    Step 4
    Upon successful evaluation, the evaluation amount of your phone will be transferred to your bank account*.
To start your online trade-up, click here

How to Trade up in stores

  • Step 1
    Step 1
    Bring your device to participating retailers
  • Step 2
    Step 2
    Find out your device grade
  • Step 3
    Step 3
    Trade up your phone for the Galaxy Note10

Find out your phone’s trade up value based on its condition.

Is your phone eligible?

Depending on its condition, your phone could either be a Grade A, B, C or D. See the checklist below to ensure your phone condition qualifies for a trade up.

  • Grade A
    Condition 1
    Device is completely functional
    Phone is complete (No parts missing)
    Device is without physical damage (Wear and scratches are acceptable)
    Screen is fully functional and intact without spots and discoloration
  • Grade B
    Condition 2
    Cracks and chips on Screen/Frame/Backcover
    Buttons and sub keys are not working
    Missing (Backcover, Battery, SIM tray, Port Cover) or loose (Screen) parts
    Slightly swollen battery
  • Grade C
    Condition 3
    White/Yellow spots
    Discoloration on screen
    Touchscreen is not working (Test whole screen)
    LCD is not covered with Glass (Even if small piece is missing)
    Blank/Dull/Black/Frozen screen
    Pixel damage
  • Grade D
    Condition 4
    Device has heavy damage to its structure
    Phone does not boot up (Only manafucturer logo or name is seen on the screen)
    Functionality testing can't be performed
    Extremely swollen battery (Can be dangerous when turned on)

Trade up available at the following stores

United Arab Emirates


To start your online trade-up, click here

In Stores

  • Samsung
  • Samsung Store, Abu Dhabi Mall  
    Level 2, Abu Dhabi Mall, Abu Dhabi, UAE
    Phone: +971 2 6311147
  • Samsung Store, Mirdiff City Centre  
    Near Vox Cinema, Mirdiff, Dubai, UAE
    Phone: +971 4 2393120
  • Samsung Store, Al Wahda Mall  
    Near Cinema, Abu Dhabi, UAE
    Phone: +971 2 4438297
  • Samsung Store, Sahara Centre  
    Sahara Centre Extension, Sharjah, UAE
    Phone: +971 6 5524313
  • Samsung Store, Sharjah City Centre  
    Sharjah City Centre - Main Atrium, Sharjah, UAE
    Phone: +971 6 5751784
  • Samsung Store, Dalma Mall 1st Floor  
    Shop No. FF127A FF127B, Musafah, Abu Dhabi, UAE
    Phone: +971 2 6416644
  • Samsung Store, Ibn Battuta Mall  
    Tunisia Court, Shop No. 51., Dubai, UAE
    Phone: +971 4 5134863
  • Samsung Store, First Floor  
    Dubai Festival City Mall, Dubai, UAE
    Phone: +971 4 2856047
  • Samsung Store, Dubai Mall  
    level 2, Fashion Car park, Dubai, UAE
    Phone: +971 4 3399607
  • Samsung Store, Deira City Centre  
    Unit L06, Level 2, Deira City Centre
    Phone: +971 4 2594999
  • Samsung Store, Marina Mall  
    Unit No. FM3, Marina Mall, Abu Dhabi
    Phone: +971 2 6395237
  • Samsung Store, Burjuman  
    1st Level, Burjuman Mall, Bur Dubai, Dubai, UAE
    Phone: +971 4 3294999
  • Samsung Store, Deira City Centre  
    Unit D-08, Ground Floor, Deira City Centre
    Phone: +971 4 2949480
  • Samsung Store, Khalidiya Mall  
    Samsung Brand Outlet (KME), First Floor, Khalidiya Mall, Abu Dhabi
    Phone: +971 2 6260594
  • Samsung Store, Mall of the Emirates (MOE)  
    1st Level, Mall of the Emirates, Jacky's Retail L.L.C., Dubai
    Phone: +971 4 3996803
  • Samsung Store, Naseriya City Center  
    Samsung Brand Outlet (NCE), Jacky's Retail L.L.C., Sharjah
    Phone: +971 6 5749229
  • Samsung Store, Al Maryah Island  
    Level 1 - Unit 11140, The Galleria Al Maryah Island, Abu Dhabi, UAE
    Phone: +971 2-5848177
  • Axiom
  • Emax
  • Eros
  • Harman House
  • Jackys
  • Jumbo
  • MDS Mobile
  • Sharaf DG
  • Virgin


  • Samsung
  • SES Avenue Mall,
    Ground Floor, Phase 3,
    Sheikh Zayed Bin Sultan Al Nahyan Rd, Kuwait
    Phone: T: +965-22445852
  • SES Airport Mall,
    Ground floor – Arrival – Shop No. (GF/70 ),
    Jaleeb Shuouyk, Kuwait
    Phone: T: +965-69616325
  • SES Al Kout Mall Fahaheel,
    M2 Floor Shop No. 28,
    Fahaheel Area, Kuwait
    Phone: T: +965-69684700
  • Al Nahar
  • Switch


  • Samsung
  • Samsung Store, Level 5, Gate 9
    Bahrain City Center Mall,
    4650 Sh. Khalifa Highway, Manama 346
    Phone: T: +973-17000788
  • Samsung Store,
    GOSI Complex, Ground Floor,
    Hoora (Exhibitions Ave. Bahrain)
    Phone: T: +973-17291156
  • Samsung Store, Juffair Mall,
    Ground Floor, Block 324,
    Juffair, Manama
    Phone: T: +973-17365335
  • Samsung Store, Sultan Mall,
    Ground Floor, Zayed Town,
    Isa town, Bahrain
    Phone: T: +973-17000185


  • Samsung
  • Samsung Store, First Floor,
    P.O.Box 436, P.C130, Baushar,
    Sultanate of Oman
    The Avenues Mall
    Phone: T: +968-99851378
  • Samsung Store, Ground Floor,
    (Opp. Omantel), Muscat City Center,
    Sultan Qaboos Highway,
    Muscat, Oman
    Phone: T: +968-24558546
  • Samsung Store,
    Shop# TWU5, Ground Level,
    Qurum City Center,
    Muscat, Oman
    Phone: T: +96616116
  • Sarco