A smart wallet is already in your Galaxy.
Upgrade to a digital wallet for a faster, safer and easier everyday routine. Samsung Wallet lets you organize all your essentials into a single app — from important credentials like credit cards, ID cards, bank accounts and passwords to on-the-go items like house keys, car keys, tickets and boarding passes. No need to carry around a million different belongings or worry about leaving anything behind. And you can secure it all behind a PIN number or personal biometric data, so only you can access it. 1
*Image simulated for illustrative purposes. Actual UI may be different.
No more headaches.
Everything you have all in one screen
Samsung Wallet is your go-everywhere, worry-free app for essentials — keys, credit cards and boarding passes. All in one spot, all accessible with one swipe. So no more worries, hassle or jumping from app to app, even for your Password.
*Image simulated for illustrative purposes. Actual UI may be different.
Swiftly open your Wallet, the way you want
Swiftly open your Wallet, the way you want
Samsung Wallet has 3 ways to use it. Swipe the screen up or tap the icon to open the app. You can also easily open Samsung Wallet by double-tapping the side key.
* Samsung Wallet needs to be set for Double press action in the Side key settings screen.
* Image simulated for illustrative purpose. Actual UI may be different.
Fast. Safe. Samsung Pay.
Samsung Pay allows you to tap to pay with your device, making in-store transactions quick and contactless. And it adds extra layers of digital security to protect your payments, whether you're online shopping or in-store browsing.
*Image simulated for illustrative purposes. Actual UI may be different.
Welcome anywhere NFC payment is available
Browse through different restaurants, shops and cafes with the confidence that your Wallet is accepted in most places with contactless payments. Samsung Wallet supports NFC payments, a common form of technology used by tap-to-pay terminals.
*Image simulated for illustrative purposes. Actual UI may be different.
Zip through registration in a flash
Getting started is a seamless process. You can activate, authenticate and add cards to your Samsung Wallet in just a few simple steps. It only takes a minute — or even less.
*Image simulated for illustrative purposes. Actual UI may be different.
Your Wallet. Secured.
Samsung Wallet is protected by Samsung’s security platform, Samsung Knox, which includes fingerprint recognition and encryption to make sure important user data is protected. And it stores sensitive information in an isolated environment, which offers an extra layer of defense against potential hacking attempts.
*Image simulated for illustrative purposes. Actual UI may be different.
You are your password
Get in with a breeze every time with Samsung Pass. Simply verify yourself with your biometric data and you're logged in to your apps and services.
*Image simulated for illustrative purpose. Actual UI may be different.
*Image simulated for illustrative purpose. Actual UI may be different.
Your phone. Your ID.
Free yourself from bureaucratic hassle by installing your ID card into Samsung Wallet. Now you can quickly identify yourself at airports, schools and other places with a mobile ID. Your information is safely stored and always on hand.
*Image simulated for illustrative purpose. Actual UI may be different.
*Image simulated for illustrative purpose. Actual UI may be different.
Open doors with your phone
All it takes is a simple tap. Add your digital keys to Samsung Wallet — for your home or car — and you'll be able to lock and unlock doors with just a touch from your device. You can also link a key through SmartThings.
Open doors with your phone
All it takes is a simple tap. Add your digital keys to Samsung Wallet — for your home or car — and you'll be able to lock and unlock doors with just a touch from your device. You can also link a key through SmartThings.
Unlock your car just by walking up to it
If your mobile device and vehicle support the UWB function, simply approaching the vehicle with your device unlocks it. UWB connectivity also lets you use the Samsung Wallet app to unlock your vehicle and even start up the air conditioning when you’re nearby. 2
Unlock your car with an easy tap
Does your vehicle support the NFC function? Then simply holding your smartphone to the door handle unlocks it. Now you have a key that is safe, secure and always around when you need it. 2
*Image simulated for illustrative purposes. Actual UI may be different.
Next stop. Tickets on your Galaxy.
Breeze through your commute with hands-free ease. Simply add your transit card or ticket to Samsung Wallet to use on your Galaxy Watch. Now you can tap through terminals with a digital pass on your wrist that’s fast, easy and always on the go with you.
Next stop. Tickets on your Galaxy.
Say goodbye to fumbling for your metro card or travel tickets. Just add them to the Samsung Wallet app and enjoy the convenience of carrying them around in your phone. Plus, you can pass through gates and terminals with just a quick tap of your device.
*Image simulated for illustrative purposes. Actual UI may be different.
Store tickets and boarding passes
Store and manage various tickets for movies, sports and performances and boarding passes for flights, all in one place. You can add them to Samsung Wallet and use the corresponding barcode or QR code to gain admittance.
- *Image simulated for illustrative purpose. Actual UI may be different.
- *Image simulated for illustrative purpose. Actual UI may be different.
Get an extra layer of security
With Samsung Wallet each transaction is covered by your bank’s fraud protection and authenticated* by your fingerprint**, pin number or iris scan. Plus Samsung Knox tokenization adds an extra layer of security.
*Biometric verification method may vary by device model.
**Fingerprint scanner spot on the mobile phone may vary by device model.
Supported banks
Does your bank support Samsung Wallet? Visa and Mastercard debit and credit cards from our partner banks are accepted. Find out which banks we have partnered with.
United Arab Emirates
Kuwait
Qatar
Our Partners
Enjoy Samsung Wallet at the following online stores and through our partner payment service providers.
United Arab Emirates
Apps & Services
Frequently Asked Questions
Find your answers here.
- Samsung Wallet
- Payments
- Membership
- Digital Home Key
- Digital Car Key
- Samsung Pass
- Boarding Pass (Airplane)
- Digital ID Card
- What is Samsung Wallet?
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Samsung Pay got even better. Meet Samsung Wallet!
Samsung Wallet is the secure, go-everywhere app for your essentials — keys, IDs, credit cards, membership cards, cash back and more. All in one spot, all accessible with one swipe.
Samsung Wallet includes everything you love about Samsung Pay along with features from Samsung Pass and more. - Is Samsung Wallet different than Samsung Pay?
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Samsung Wallet is built on the Samsung Pay app. It includes everything you love about Samsung Pay along with features from Samsung Pass and more.
- Is Samsung Wallet supported on my mobile phone?
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Samsung Wallet is compatible with the following Galaxy devices.
- S Series: S22, S22+, S22 Ultra, S21 5G, S21+ 5G, S21 Ultra 5G, S21 Fan Edition 5G, S20, S20+, S20 Ultra, S20 Fan Edition 5G, S10, S10+, S10e, S10 5G, S9, S9+, S8, S8+.
- Note and Z: Note20 5G, Note20 Ultra, Note10, Note10+, Note10+ 5G, Note9, Note8, Galaxy Z Fold4, Galaxy Z Flip4, Galaxy Z Flip3 5G, Z Flip 5G, Z Fold3 5G, Z Fold2 5G, Fold.
- A Series: A32 5G, A42 5G, A52 5G, A50, A51, A51 5G, A53 5G, A70, A71 5G.
* Samsung Wallet is available only on devices running Android 9 or above. Available features and content may vary by country/region, device model, carrier and firmware version. - How secure is Samsung Wallet?
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Samsung Wallet goes out of its way to safeguard your privacy. It uses several special security methods, like tokenization, to secure your personal and financial information. Tokenization is a method of replacing your sensitive payment card information (Card Number, Expiration Date, Security code, etc.) with a device-specific ‘Token’ which acts as a surrogate value. In mobile payments, Tokens are used to protect your payment information and to reduce the security risks inherent to plastic cards.
On top of this, Samsung Knox constantly monitors and protects your phone from malware and other threats. Samsung Knox also includes a security design whereby highly sensitive operations and information, such as fingerprint and payment information, are kept on a portion of your mobile phone’s memory known as a “secure environment.” Normal applications or malware have no access to the information inside it.
In a nutshell, Samsung Wallet is super secure. - How does Samsung Wallet protect data?
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When you add your payment card to Samsung Wallet, the information is encrypted and sent to Samsung servers and, ultimately, to the card issuer's payment network (i.e., Visa®, MasterCard®, or American Express®) for approval. A one-time password (OTP) may be requested by the card issuer to verify you are the cardholder. If your card is ever lost or stolen, this will prevent the card from being added to Samsung Wallet fraudulently.
This process takes place every time you add a payment card. A new token will be generated even if you are attempting to add a card that was recently removed.
The last four digits of the card number will be displayed on the card image in Samsung Wallet to help you manage your cards.
When you make a payment, you will need to authenticate your identity by using your fingerprint or Samsung Wallet PIN before the information can be sent to the payment terminal. The merchant will only receive a token, and your payment information will be kept secure. The token will be sent to the payment network, where it will be decrypted and verified against the information stored in a secure vault on their internal networks. Once authenticated, the payment will be approved and sent back to the merchant. Only the payment network and your bank will have information about the actual card information. - What are Samsung Wallet’s main features?
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You can add your qualifying credit, debit, gift, membership cards, and certain digital keys to your devices. You can also store and check your personal data and information about qualifying digital assets.
• Add your qualifying Visa, Mastercard, or American Express cards issued by our partner banks and buy things in store, on the web and in participating merchant apps.
• Store passwords, addresses and card details and use it for easier online browsing and shopping with Samsung Pass.
• Unlock, lock, start your car and more from your smartphone with the revolutionary UWB technology.
* All services, features, functionalities, content, user interfaces and benefits described herein may change without notice, and their availability may vary by country/region, device model, carrier and firmware version.
Available features and content may vary by country/region, device model, operator and firmware version. - How to open Samsung Wallet?
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With Samsung Wallet on your phone, you can check out at your favorite store with no hassle. Samsung Wallet can be accessed in a few ways.
• Swipe up on your phone’s home screen to open the App drawer. Navigate to and tap on the Samsung Wallet app icon.
• If you have the Quick Access shortcut enabled, you can just swipe up from the bottom of your phone’s screen to open Samsung Wallet, even when your phone screen is off or locked.
You are in complete control of how to launch the Quick access shortcut. Open Samsung Wallet, and then open the Menu tab. Tap Settings (icon on the top right), then tap Quick access, and then tap Quick access and default card. Tap your desired switch to turn it on or off. - How to set up Samsung Wallet?
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If you have a supported device, you should have Samsung Pay or Samsung Wallet already installed on your phone. If not, your phone may not have the latest software, so you should first download any software updates that may be available from the Settings » About device OR the Settings » Software update menu on the phone. You can also visit the Galaxy Store to download Samsung Wallet.
Samsung Wallet setup
- Open Samsung Wallet, and then tap Continue. Update the app to the latest version, if prompted.
- Login to your Samsung Account or create a new one.
- You may be prompted to grant permissions required for Samsung Wallet to run. Tap Allow when prompted for any mandatory permission.
- Review and agree to the Samsung Wallet Terms of Service.
- If your device does not have a screen lock setup, you will be prompted to set up one. Follow on-screen instructions to enable a secure screen lock with Pattern, PIN or password.
- If you registered one or more biometric methods such as fingerprint or iris for your device, you will be prompted to verify it. If not, you will be prompted to register a biometric. Follow on-screen instructions to setup or skip it.
- Enter a PIN for Samsung Wallet, and then enter it again to confirm.
Samsung Wallet setup is now complete. Add a card to start making payments with Samsung Wallet.
- If this your first time using Samsung Wallet, hit 'Add card' and start adding your credit or debit cards.
- If you previously registered any cards with Samsung Pay or Samsung Wallet, open the "Menu" tab, tap on "Payment cards" and you can activate any of the cards to start making payments. - How to migrate from Samsung Pay to Samsung Wallet?
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If you are using Samsung Pay, your device may be eligible for Samsung Wallet. To get Samsung Wallet, make sure that you have the latest version of Samsung Pay app and that your phone has the latest software. Download any software updates that may be available from the Settings » About device OR the Settings » Software update menu on the phone.
Updating from Samsung Pay to Samsung Wallet
- Open Samsung Pay tap on the menu (three horizontal bars on top left corner), tap "About" and tap on "Check for update".
- If your device is eligible, you will see a prompt to download Samsung Wallet.
- Click Install to download and install the app update.
Setting up Samsung Wallet after installation
- Open Samsung Wallet after the update, review and tap Continue to agree to the Samsung Wallet terms of service.
- You can see your existing payment cards on the Quick Access tab and continue to make payments with these cards without further steps.
- To use other functionality in the app, you will need to complete Samsung Wallet setup. Click on the "Menu" or "Perks" tab to get started with the remaining steps.
- Login to your Samsung Account when prompted.
- If your device does not have a screen lock setup, you will be prompted to set up one. Follow on-screen instructions to enable a secure screen lock with Pattern, PIN or password.
- If you registered one or more biometric methods such as fingerprint or iris for your device, you will be prompted to verify it. If not, you will be prompted to register a biometric. Follow on-screen instructions to setup or skip it.
Samsung Wallet setup is complete and you can access all features now.
NOTE:
1) Once you update from Samsung Pay to Samsung Wallet you cannot go back to Samsung Pay. You will be prompted to update to Samsung Wallet even if you reinstall Samsung Pay on that device.
2) If you use Samsung Pass, after completing this migration you can access all Samsung Pass features within Samsung Wallet. Open the app, click on the "Menu" tab and look for Samsung Pass for the features. - How to manage Samsung Wallet if your phone is missing?
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The digital wallet on your phone has a lot more security than your regular wallet. But what if your phone gets lost or stolen? If that ever happens, you can use Samsung's Find My Mobile service and other security features to remotely lock or erase your payment cards in Samsung Wallet.
Note: If you are unable to lock Samsung Wallet, contact the card issuer immediately by calling the number on the back of your physical payment card. Please retain gift card confirmation emails in the event you need to re-add cards to Samsung Wallet.
When you lock your phone through Find My Mobile, Samsung Wallet will be automatically locked too. Samsung Wallet will request the card issuer to suspend any transactions made on your phone until you find it and re-verify your identity.
- Step1: On a computer, navigate to the Find My Mobile website (https://findmymobile.samsung.com), and log into your Samsung account.
- Step2 : Select your phone from the list of devices and when it's located, click Lock.
- Step3: Enter the necessary information, and then click LOCK. Now no one can access your info or Samsung Wallet.
- Step4 : In the worst case scenario, you can reset your phone by clicking Erase data. Remember, resetting your phone will completely wipe its data, including your Samsung Wallet information.
- Step5 : Make sure to click the Back up option in Find My Mobile or take other backup measures before resetting your phone.
Note: If the phone is reset, you will need to sign into your Samsung account on the phone to restore data from the backup. If a Google account is registered on the phone, you'll need to sign into the Google account on the phone before you can use the phone again. - How to manage favorite cards with Samsung Wallet?
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Quick Access is the fastest way to launch Samsung Wallet and access your favorite cards. You'll be able to access cards from the Lock or Home screens, or even when your screen is off. That means no more digging through your pockets and holding up the line at the register.
- Add or remove cards to Quick Access
By default, all registered credit and debit cards are added to Quick Access. But you can add or remove your preferred cards at any time.
Open Samsung Wallet on your phone. On the Quick Access tab, pull the card list vertically down. Tap on "Edit Quick access" on the bottom. Select or deselect your favorite cards to show up on Quick access tab. When you are done, simply tap the Back arrow.
Note: You can add up to 40 items on Quick access, including payment, gift and membership cards, vaccine pass, keys etc.
- Change the order of cards on Quick access
To make things even easier, you can change the order of your cards on Quick access. On the Quick Access tab, pull the card list vertically down. Tap on "Edit Quick access" on the bottom. Touch and hold a card, and then drag it to your desired location. The cards will automatically swap positions. When you are done, simply tap the back arrow.
- Accessing your cards on Quick Access
When the Quick access feature is activated in your Samsung Wallet, you'll be able to access your favorite cards in an instant.
Just swipe up from the bottom of your phone display from the home screen or lock screen, or even with you screen off, to open Samsung Wallet. Swipe left or right to access your desired card.
To customize Quick Access shortcuts, launch Samsung Wallet and then open the Menu tab. Tap Settings (icon on the top right), then tap Quick access, and then tap Quick access and default card. Tap your desired switch to turn it on.
The last card you used, or the default card if you enabled that option, will automatically appear when you open Quick access, regardless of the card order. - How do I set my default card for Samsung Wallet?
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Setting up a default card is optional in Samsung Wallet. The last card you used will automatically appear when you open Quick access, regardless of the card order. However, you can override this behavior by setting up a default card, that will appear when you open Quick access.
To setup a default card, launch Samsung Wallet and then open the Menu tab. Tap Settings (icon on the top right), then tap Quick access, and then tap Quick access and default card. Tap Set default card and select one of your payments cards.
- How to add credit/debit cards to Samsung Wallet?
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Samsung Pay is now part of Samsung Wallet. Once you’ve finished Samsung Wallet setup, you add your credit or debit card to it, so you can use it to make payments anywhere you see the Samsung Pay logo or "Samsung Pay accepted here" message or the NFC contactless payments symbol.
To add a new card to your wallet
- Navigate to and open the Samsung Wallet app on your phone.
- On the Quick Access tab, click on the "+" icon. Tap Payment cards.
- The app will activate the camera and you can scan your credit or debit card. Depending your card design, the card number may be on the front or the back of your card. You can also enter the card details manually or by tapping your NFC enabled card on the phone, by selecting the corresponding options on this screen.
- Follow the on-screen instructions to provide other necessary information and tap Next.
- You must agree to the card issuer's terms and conditions to proceed. If you have any questions about the terms, contact the card issuer.
Card verification
- You may need to verify your card. This step is a safety precaution at your card issuer's discretion to make sure no one suspicious is trying to use your card in Samsung Pay. You can verify them right away or wait until later.
- You can choose from any of the verification methods shown on-screen (these can depend on your bank and/or card provider) and follow the instructions in the app to complete verification. And remember, make sure you enter any information correctly.
- Your card is now added to Samsung Pay. You can also add the card to Quick Access for convenient and fast access. It can be used to make payments at any store or merchant that accepts debit or credit cards.
NOTE: Your card will be verified and activated by the payment card network and your card issuer. In some cases, this process may take up to 5 minutes. You will be notified when a card is ready to use.
To activate a previously registered payment card to your wallet
If you have previously used Samsung Pay or Samsung Wallet and registered any payment cards, you can re-activate them easily on this device.
- Navigate to and open the Samsung Wallet app on your phone.
- Open the Menu tab and tap on Payment cards.
- You may see one or more cards with with "Activate" button. These are cards that you might have registered with Samsung Pay previously on other devices.
- Tap Activate for the card you wish to enable on that device
- Follow the on-screen instructions to provide other necessary information and tap Next.
- You must agree to the card issuer's terms and conditions to proceed. If you have any questions about the terms, contact the card issuer.
- You may be asked to verify your card. If so, follow the steps listed in "Card verification" above. - How to remove a payment card from Samsung Wallet?
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If there is a card you don't really use anymore, you can remove it from Samsung Wallet any time. But remember, when you delete a card in Samsung Wallet, your physical card will remain active. If you want to cancel your card, contact the card issuer.
- Open Samsung Wallet on your phone. Open the Menu tab, and then tap Payment cards.
- Select the card you want to remove, and then tap More options (the three vertical dots).
- Tap Delete card, and then choose a reason for removing the card, if prompted.
- Tap DELETE, and then enter your Samsung Wallet PIN or biometrics.
NOTE: If you use Samsung Wallet or Samsung Pay on more than one device, deleting a card from one device does not delete the card from other devices. Cancelling the card or closing your account with your card issuer will render them all unusable. - How to make an in-store payment with Samsung Pay?
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With Samsung Pay, you can purchase things without digging through your wallet.
Quick Access is the fastest way to launch Samsung Wallet and access your cards. To enable Quick Access, launch the Samsung Wallet app and then open the Menu tab. Tap Settings (icon on the top right), then tap Quick access, and then tap Quick access and default card. Tap your desired switch to turn it on.
- Step1 : If you enabled the Quick Access shortcut, just swipe up from the bottom of your phone display from the home screen or lock screen, or even with you screen off, to open Samsung Wallet. If you disabled Quick Access shortcuts, open the app drawer, navigate to and tap on the Samsung Wallet app icon to launch the app. Your default debit or credit card will show up on the screen. If you have multiple cards set up, simply swipe left or right to switch to the card you wish to use.
- Step2 : Authenticate using your preferred verification method. If you secured Samsung Wallet with fingerprint, simply place your finger on the sensor. Or tap on the Iris button if you have secured with it and follow on-screen guidance to scan your iris. Or just tap on the PIN button and enter your Samsung Wallet PIN.
- Step3 : Hold the back of the phone up to the contactless reader or payment terminal until it indicates payment is complete.
NOTE: You may be required to enter your card’s PIN on the payment terminal to authorize the payment. Be sure to use the card PIN and not the Samsung Wallet app PIN in such cases. - Is purchasing with Samsung Wallet different from Samsung Pay?
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No. Samsung Wallet is built on Samsung Pay. So go ahead, shop and make payments with the Samsung Wallet app anywhere you see the Samsung Pay logo or "Samsung Pay accepted here" message or the NFC contactless payments symbol.
- How to add membership card?
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Launch Samsung Wallet on your phone, open the Menu tab and then tap Memberships and Add.
- Tap on Featured memberships to browse through the different categories, and select your desired membership card. Enter the necessary information for your membership card. You can even scan the card's barcode, so you don't have to manually type out the numbers. When you're done, tap Save.
- To store a card that is not listed in our Featured memberships list, tap on "Enter membership manually". Enter the Membership card name and number and tap Save. You can optionally add a front and back photo of the card, information like email, number and notes to your card.
- If you have previously registered Membership cards in Samsung Pay or Samsung Wallet, tap on "Import memberships" to get back your membership cards on this device. - How to use membership card?
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It took you a long time to accumulate all those points, so make sure you use your membership card at the store.
Open Samsung Wallet on your phone. On the Quick Access tab, tap Membership, then select the card you want to use - its card number and barcode will appear at the top of the screen.
From there, the cashier will be able to apply your membership information to your transaction. - How to remove membership card?
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If you no longer use a certain membership card, you can easily delete it.
Launch the Samsung Wallet app on your phone, open the Menu tab, and then tap Memberships. Select the card you to remove. Tap More Options, and then tap Delete card. Tap DELETE to confirm.
- How can I add digital key of my door lock to Samsung Wallet?
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You can only use door locks that work with SmartThings.
To begin, first open SmartThings and add a compatible "Dook Lock"; this will activate the "Add Digital Key" menu in your Samsung Wallet app.
* Door key direct activation in SmartThings to be added soon. - Are door lock keys available on multiple devices at the same time?
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You can use door lock keys simultaneously on all of your devices that support Samsung Wallet. However, you must separately add the digital keys on each device.
- Which phones can I use door lock keys on?
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Door lock keys are available on all devices above Android R OS (OneUI 3.1) that support Samsung Wallet and SmartThings.
- Do I need a network connection to use door lock keys?
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Door lock products linked to SmartThings require a network connection.
- What happens to the keys registered on my phone if I delete my Samsung account?
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If you delete your account, all keys registered in Samsung Wallet will be deleted.
- I changed my phone. What should I do?
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If you change your phone, you will have to add your keys again in Samsung Wallet.
- I want to delete a key. What should I do?
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You can delete keys on the Digital Key details screen.
For door lock keys added from SmartThings, they will be deleted from Samsung Wallet but remain in SmartThings. Conversely, if you delete door locks added from SmartThings, they will be automatically deleted from Samsung Wallet.
- Which car manufacturers and models work with Samsung Wallet?
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Qualifying car models from BMW, Genesis and Hyundai are supported. We continue to work with our partners to expand the supported models in the future. Please refer to your car manufacturer for information about the specific supported models, variants and other dependencies.
BMW: https://www.bmw.com/digitalkey
Genesis: https://owners.genesis.com/us/en/resources/in-vehicle-navigation/introducing-all-new-digital-key.html
Hyundai: https://www.hyundaiusa.com/
NOTE: Only select Samsung mobile phones are compatibile with each car model. - Which Galaxy devices can a Digital Key be used on?
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BMW:
o Galaxy S21 series: S21, S21+, S21 Ultra 5G are supported. S21FE is not supported.
Genesis/Hyundai:
o Galaxy S22 series: S22, S22+, S22 Ultra.
o Galaxy S21 series: S21 5G, S21+, S21 Ultra 5G, S21 FE 5G are supported.
o Galaxy S20 series: S20, S20+, S20 Ultra are supported. S20FE is not supported.
o Galaxy Note 20 series: Note 20, Note 20 Ultra.
o Galaxy Z series: Z Flip 5G, Z Flip3, Z Fold2, Z Fold3, Z Flip3, Z Fold4, Z Flip4.
Your Galaxy device should run on Android 12 or higher to use the digital keys feature.
※ The list of smartphone models may vary by car manufacturer. We will continue to expand the supported device models. - How do I add my car key to Samsung Wallet?
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Contact your car manufacturer for detailed instructions to add your digital car key to Samsung Wallet.
Following are the general steps involved:
- To begin, install your car manufacturer's mobile app or receive a registration information message from them.
- Register your car information in the car manufacturer's app.
- Get into your car with the physical key, and then follow instructions on your car navigation menu and/or their app.
- At appropriate stage in the setup, you will find an option in the car manufacturer’s app to add your key to Samsung Wallet.
- Follow on-screen instructions to add the key to Samsung Wallet.
NOTE: If this is your first time using Samsung Wallet, you will need to complete Samsung Wallet setup before adding the car key. - How can I use my digital car key?
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(*) After completing the registration of a car key, you can use the NFC/UWB feature on your smartphone to unlock or set the lock on the handle of the car door to open it.
The location of the wireless charging pad to place your smartphone on when starting the engine varies depending on the car manufacturer.
The unlocking/locking behavior varies depending on the car manufacturer.
(1) NFC type : Touch the NFC antenna area of the smartphone with the digital key registered to the car’s door. The door will unlock or lock.
After you place the smartphone on the car’s wireless charging pad and the digital key is authenticated, you can start the car using the start button.
(2) UWB(Ultra-Wideband) type : The car’s door will unlock when you get close to the car with your smartphone.
After the digital key is authenticated when you get inside the car, you can start the car using the start button. - How do I remove a Digital car key from Samsung Wallet?
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(1) Select a registered Digital Key to launch the Key’s Details screen.
(2) Select See More (⁝) → Delete. To complete this, fingerprint recognition is required. - Do I need a network connection to use the digital key?
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You don’t need network connection to lock or unlock your car using a digital car key.
You will need data connection to add a digital car key to Samsung Wallet. - How do I share a Digital Key from my Wallet?
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(*) A Digital Key can be shared only by the car owner.
(1) Select a registered Digital Key to launch the Key’s Details screen.
(2) Select Sharing. Follow the instructions on the app to allow use of your Android device's address book permissions.
(3) Select Sharing again, and choose the recipient from your list of saved contacts.
(4) Set the name of the recipient of the shared Key, permission to use the car, and the sharing period.
(5) When you select Send Key, fingerprint recognition will be required.
(6) You will be able to tap the Send button to complete the sharing invitation via text message.
(7) You can check the list of recipients you have shared with on the Key’s Details screen. - How do I accept Digital Key sharing?
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(*) This can only be executed when the recipient has received a sharing invitation text message from the car owner.
(1) Open the sharing invitation text messages and tap See Key.
(2) Samsung Wallet will open, and you will be able to register your car key by following the app's instructions. If this is your first time using Samsung Wallet, you will be able to proceed after setting up your Samsung Wallet, which will include fingerprint registration, etc. - How do I terminate Digital Key sharing?
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(*) If you are the car owner and previously shared a digital key with someone, you can terminate the key sharing with following steps
(1) Select a registered Digital Key to launch the Key’s Details screen.
(2) On the Key’s Details screen, select a recipient of the shared Key.
(3) When you select Cancel Key, fingerprint recognition will be required.
(4) You can confirm the termination of sharing on the Key’s Details screen. - How do I prevent others from using the Digital Keys registered on my wallet?
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(*) This feature applied the NFC type digital key only
(1) Select a registered Digital Key to launch the Key’s Details screen.
(2) Select See More (⁝) → Security.
(3) Activate the identity verification feature. To complete this, fingerprint recognition is required. - My smartphone’s battery ran out and it turned off. Can I use a Digital Key?
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If your smartphone has turned off after running out of battery, it can be used within 5 hours.
(*) If the security feature is enabled on the Key's Details screen, the Digital Key cannot be used as it is not possible to run fingerprint recognition.
- What is Samsung Pass?
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Samsung Pass is one of the key features that you can use with Samsung Wallet. Samsung Pass is a biometric authentication service that enables you to use various services using simple fingerprint or iris verification. You can use Samsung Pass after registering at least one biometric method (fingerprint or iris) from the device. Registered biometric data is securely protected using Samsung Knox.
You can autofill your personal information with Samsung Pass. - What are the features available in Samsung Pass?
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Samsung Pass provides various features like below.
- Autofill Personal Information
Samsung Pass enables you to manage and store your personal information, such as ID and password or address, for various websites and applications You can easily autofill information by simply scanning biometrics, such as fingerprint or iris. - What are the device requirements that can support Samsung Pass?
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Samsung Pass is one of the key features that you can use with Samsung Wallet. If you have Samsung Wallet available device, you can also use Samsung Pass.
Also, you can check out Settings menu to see if your device has Samsung Pass menu.
- Settings > Biometrics and security > Samsung Pass - How to use Samsung Pass service
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You can find Samsung Pass in two ways.
1. Setting > Biometrics and security > Samsung Pass
2. Launch 'Samsung Wallet' > Click 'Menu' on the bottom right > Samsung Pass
You can enjoy features under Samsung Pass menu. - How to manage the data stored in Samsung Pass?
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You can delete Samsung Wallet, including your Samsung Pass data from one of your devices by following steps:
- Open Samsung Wallet > tap Menu > Settings > Manage devices in use > Select the device that you want to delete the data > Remove
To delete the Samsung Pass data saved in all the mobile devices connected to your Samsung account, please go to Samsung Privacy Portal and follow the steps below.
Visit https://privacy.samsung.com/ > Login in with your Samsung Account > Select 'My Data' > Select 'Delete Data' > Select 'Samsung Pass' > Select 'Request Deletion' - Can I use Samsung Pass on multiple devices?
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You can add Samsung Pass (in Samsung Wallet) to a maximum of five mobile devices per Samsung account and use it.
By registering Samsung Pass on an additional device, you can sync your existing ID, password and address and use it from the device immediately.
However, your biometric data and credit card information will not be synced; you will need to save them separately on each device. - What authentication method can be used with Samsung Pass?
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Samsung Pass supports simple and secure authentication with user's biometric data. In order to use Samsung Pass, you must register at least one biometric data (fingerprint or iris) on the device.
- How can I add an airplane boarding pass to Samsung Wallet?
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To get started, you have to first complete the check-in procedures on the airline's mobile app or website and generate a mobile boarding pass. If the partner airline supports Samsung Wallet, their app or website will display an option to add the pass to Samsung Wallet. Tap on the option and the boarding pass will be added to the Quick access of Samsung Wallet and listed in the the Boarding passes item on the Menu tab.
NOTE: E-Ticket reservations and paper boarding passes cannot be added to Samsung Wallet and may not be accepted at the boarding gate. - Which airlines are supported by Samsung Wallet?
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In the US
* Korean Air
More partner airlines will be added in the future. To find the supported airlines, launch the Samsung Wallet app, open the Menu tab, and tap on Partners. - How can I use my boarding pass added in Samsung Wallet at the airport?
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- If you enabled the Quick Access shortcut, just swipe up from the bottom of your phone display from the home screen or lock screen, or even with you screen off, to open Samsung Wallet. If you disabled Quick Access shortcuts, open the app drawer, navigate to and tap on the Samsung Wallet app icon to launch the app.
- You can find your Boarding passes on the Quick access tab. Alternatively you can open the Menu tab in the app and tap on Boarding passes.
- Select the Boarding pass and tap on Show QR Code to scan at the boarding gate.
- You can also add multiple boarding passes to your Samsung Wallet. You can check multiple boarding passes by scrolling the screen on the boarding pass detail view screen.
NOTE: You may be asked to present identification documents such as Passport or drivers license at the gate for each traveller. Check with your airlines for complete travel requirements. - When is the boarding pass notification displayed?
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It is displayed in the form of an on-going notification in the phone's notification panel from 3 hours before boarding time to 1 hour after arrival time. If you swipe down on the top of your phone screen to open your notifications, then select the boarding pass notification from Samsung Wallet to open your boarding pass immediately.
- How can I turn off the boarding pass notification?
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Boarding Pass items can be turned off in notifications in settings within Samsung Wallet.
Launch Samsung Wallet app and open the Menu tab. Tap Settings (icon on the top right), then tap Notifications to customize. - I'm using Samsung Wallet on several mobile phones, will my boarding pass added on a device automatically get added to all my devices?
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Boarding passes added to Samsung Wallet on a device are not automatically available on other devices where you may have Samsung Wallet. To add your boarding pass on multiple devices, generate your boarding pass on the airline app or website on each of your devices and tap on add to Samsung Wallet option on each device.
- Can I delete my boarding pass from Samsung Wallet? Will it cancel my boarding pass and impact my journey?
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To delete your boarding pass from Samsung Wallet, launch the app, open the Menu tab and tap on Boarding passes. Select the pass you wish you delete, tap on the More (three vertical dots in top right corner), and tap Delete and confirm.
Deleting your boarding pass in Samsung Wallet does not cancel your boarding pass. You can always visit your airline app or website and access your pass. You can also add it back to Samsung Wallet. - I added a boarding pass to Samsung Wallet, but I lost my mobile phone. What should I do?
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Contact your airline immediately for help. The process to get new boarding pass may vary based on country, airline and airport.
- What happens to my boarding pass in Samsung Wallet after completing my journey?
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One hour after arrival, the QR code will be deactivated. Expired boarding passes will be available in the expiration list.
If your boarding pass is canceled for any reason, it may be deactivated according to airline policy. - Can I add my travel companion's boarding pass to my Wallet, if we are traveling together?
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You can add another person's boarding pass to Samsung Wallet on your mobile phone. We do not recommend this unless you are traveling together on same flight.
NOTE: each traveler is still required to carry his or her ID card and present it separately during check-in and boarding process. Be sure to check with your airline for any restrictions that may apply specific to your journey. - I checked-in on behalf of an acquaintance or family and added the boarding pass to my Samsung Wallet, how do I send the boarding pass to them?
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We do not recommend adding other passenger's boarding pass to your wallet. You cannot share or send a boarding pass added to Samsung Wallet to others. The traveler must use airline app or website or check-in counter to get their own boarding pass.
- How to add a Digital ID card?
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To get started, you must complete the government app or website procedures and generate a mobile ID. If the government app or website supports Samsung Wallet, their app or website will display an option to add to Samsung Wallet. Tap the option to add a Digital ID to the Quick access of Samsung Wallet and be listed in the Digital IDs on the Menu tab.
- Where can I view the details of my Digital ID?
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To view your digital card details:
1. Open the Samsung Wallet App.
2. From the "Quick access" tab, scroll to and click on your Digital ID. You will be prompted to verify your identity either via fingerprint or PIN.
3. Once verified, you can see your card details.
Please note that the Digital ID in Samsung Wallet is a digital representation of your physical license/ID; therefore, all the information on your physical card may not be visible on your Digital ID. - How do I use my Digital ID added to Samsung Wallet?
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You have two options to present your Digital ID.
QR/Barcode: Open the Samsung Wallet app To present your ID via QR/Barcode. From the "Quick access" tab, scroll to and click on your Digital ID. Authenticate to continue to the card details page. You can scan this QR/Barcode on the reader.
ID Document: To present an ID document, open the Samsung Wallet app. From the "Quick access" tab, scroll to your Digital ID. Authenticate to continue to the ID document page.
- How many IDs can I add to Samsung Wallet?
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It may vary by the type of ID document. You can add 1 Driver's License from a government issuing authority to Samsung Wallet, but for some types of IDs, multiple IDs can be added to Samsung Wallet.
- When does my Digital ID expire?
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The expiration date displayed in the details section of the Digital ID is the same date that appears on your physical ID. However, rules on document expiration vary by countries.
- What should I do If the information on my ID changes?
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The information displayed in the details section of the Digital ID is updated by country’s policy. You can also delete the existing Digital ID from the Samsung Wallet and re-add the new ID to make sure you have the latest information.
- How do I remove my Digital ID?
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You can remove your Digital ID both from within the Samsung Wallet app and remotely:
How to remove your Digital ID from Samsung Wallet:
1. Open the Samsung Wallet App.
2. From the "Quick access" tab, scroll to and click on your Digital ID. You will be prompted to verify your identity either via fingerprint or PIN.
3. Click the 3 dots on the top right of the ID card details screen to open the overflow menu.
4. Click on the "Delete" option.
- How to remove your Digital ID remotely?
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1. Log into the SmartThings Find site ("https://smartthingsfind.samsung.com/login") with your Samsung account information.
2. Select your Mobile device.
3. Click either "Erase data" or "Lock" to reset or temporarily lock your device, deactivating your Digital ID.
- What does Samsung do with my data?
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Samsung does not store your Digital ID on our servers. Certain data remains on your mobile device (ID card information such as front and back image of your physical ID, photo image, etc.) but is never sent to or stored on Samsung servers. Only you, as the owner of the Digital ID, can provision, access, or delete the Digital ID from Samsung Wallet.
Samsung Wallet is compatible with the following Galaxy devices.
- S Series: S22, S22+, S22 Ultra, S21 5G, S21+ 5G, S21 Ultra 5G, S21 Fan Edition 5G, S20, S20+, S20 Ultra, S20 Fan Edition 5G, S10, S10+, S10e, S10 5G, S9, S9+, S8, S8+.
- S Series: S22, S22+, S22 Ultra, S21 5G, S21+ 5G, S21 Ultra 5G, S21 Fan Edition 5G, S20, S20+, S20 Ultra, S20 Fan Edition 5G, S10, S10+, S10e, S10 5G, S9, S9+, S8, S8+.
- A Series: A32 5G, A42 5G, A52 5G, A50, A51, A51 5G, A53 5G, A70, A71 5G
* Samsung Wallet is available only on devices running Android 9 or above. Available features and content may vary by country/region, device model, carrier and firmware version.
* Samsung Wallet is available only on devices running Android 9 or above. Available features and content may vary by country/region, device model, carrier and firmware version.
Functions available remotely via the website https://findmymobile.samsung.com. Device must be switched on, connected to internet, logged into your Samsung account and remote access enabled. Data charges may apply.
**See the Security section of our FAQ. To protect user security, do not record your PIN on the device. Use a PIN different from the one you may us to access your phone.