What to do when Samsung Refrigerator has cooling issue
When a Samsung refrigerator is not cooling or overcooling, there are a few checkpoints that can be checked to diagnose and fix the issue. These include checking the temperature settings, cleaning the condenser coils, ensuring that the door seal is tight, and making sure that the compressor and fan are functioning properly. In some cases, the problem may be related to a malfunctioning thermostat or control board and may require professional repair. However, by checking these basic checkpoints, many common cooling issues can be resolved quickly and easily.
Checkpoints :
The lights should come on when you open the door, and the panel should have at least some of its lights lit (although they may not come on until you touch the panel or open the door).
If the display is showing OF OF, O FF, OFF OFF, or scrolling temperature bars, the refrigerator is in Cooling Off Mode, sometimes called Demo mode or Shop mode. The refrigerator will not cool in this mode, and turning off this mode will make the refrigerator cool again.
To see if the doors are sealing, put a piece of paper halfway in the door and then close the door on it. If you feel slight resistance when you pull it out, the seal is still working. If the paper slips out easily, clean the seal all around with a mild soap and damp cloth.
The air inside the fridge needs room to circulate as well. The vents in the back need the same 2 inches of space to allow the heat to escape.
Note:
- To find your optimal temperature for your specific Samsung Fridge model, please refer to the user manual after entering your model number. (Be aware that the optimal temperature may differ depending on the outside temperature).
- If you have any questions, please call our contact center to get help with your inquiry. Our skilled agents will be happy to assist you.
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