[French door refrigerator] The fridge is not cooling well. Is it faulty?
If the star display on the left refrigerator door is blinking, the refrigerator is in Cooling Off mode.
When activated, Cooling Off Mode shuts off all cooling operation.
Retailers use this feature for in-store displays.
To deactivate the Cooling-mode, follow the next steps:
1-Open the Cool Select Room Door (bottom right door, when facing the front of the refrigerator).
2-Locate the display panel on top of the Cool Select Room Door, and verify Control Lock is disabled.
3-Touch and hold Fridge, Freezer, and Door Alarm buttons at the same time for 5 seconds
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