[Galaxy J7/J5 2017] How should do I for better fingerprint recognition?

Last Update Date : 2018-04-09

When you scan your fingerprints on the device, be aware of the following conditions that may
affect the feature’s performance:

 

  The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not
scratched or damaged by metal
objects, such as coins, keys, and necklaces.

Ensure that the fingerprint recognition area and your fingers are clean and dry.

The device may not recognize fingerprints that are affected by wrinkles or scars.

  The device may not recognize fingerprints from small or thin fingers.

  The screen protector supplied with the device may cause the fingerprint recognition sensor
to malfunction. Remove the screen
protector to improve fingerprint sensitivity.

  If you bend your finger or use a fingertip, the device may not recognize your fingerprints. 
Make sure to cover the entire Home key with your finger.

To improve recognition performance, register fingerprints of the hand used most often
to perform tasks on the device.

  In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using
the feature, discharge static electricity by touching
a
metal object.

 

 

 

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