Galaxy Note3: How to reset the APN settings?

Last Update Date : 2018-04-09

There are times that even the Access Point Name is set up already, the device could be not connecting to the internet.

 

Hence, one solution is resetting the APN settings to default as what the engineers had configured before loading the software on the device.

 

Note: The APN setting depends on the SIM card inserted on the device. The APN setting of other Service Provider will not appear if their SIM card is not inserted on the device.

 

To reset, please follow the steps below:

 

1. Tap Apps

 

tap apps 

 

 

2. Tap Settings

 

settings 

 

3. Under Connections, tap "More Networks"

 

 

more networks 

 

4. Select "Mobile Networks"

 

mobile network 

 

5. Tap on "Access Point Names"

 

apn 

 

6. Tap on Sub Menu Key  sub menu/option key 

 

7. Tap on "Reset to Default"

 

reset to default 

 

 

The APN List will refresh basing on what Operator's SIM card is inserted on the device. The default APN configuration is loaded.

 

If the device does not show any APN configuration, then the device is not for the country where the service provider operates.

 

The customer can then manually set up the APN.

 

To set up manually, just go to Access Point Name Settings and tap +

 

tap   

 

Then enter manual configuration. You can check with service provider on what is their configuration settings.

 

apn manual set up 

 

 

After entering configuration, press the back key back key  to save

 

Then, select the created APN setting.

 

create apn 

 

 

 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Daily:
24/7 Live Chat Support

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Engage on creating and joining the different peer to peer support topics and discussions.

Call

For all Inquiries on Samsung Mobiles and Consumer Electronics

Daily:
24/7 Phone Call Service

UAE: 800-7267864

Qatar: 800-2255

Kuwait: 183-2255

Bahrain: 8000-4726

Oman: 800-72627

Samsung PAY (UAE only) 800-7-729



* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us