[Galaxy Note 8] What to do if the screen is cropped in the monitor when connected to Dex?
If you only see a part of the screen or different colors on your TV or monitor, go to the Settings menu
of the relevant display, and try to resolve the issue to some degree via the Color/Resolution settings
or Screen Size settings.
※ Currently, Samsung DeX itself doesn‘t support a feature for changing the resolution. We will try
to support this feature in the future.
※ The access to and name of the settings menu may vary depending on the TV or monitor.
Samsung DeX officially supports Full HD (16:9, HDMI supported) monitors. If your monitor only
supports a resolution below Full HD or is defective, the Samsung DeX screen may appear blurry.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Live Chat support with a Samsung product expert.
We'll respond your query quickly.
Contact the dedicated CEO's Office.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
UAE : 24/7 Daily
Qatar : 24/7 Daily
Kuwait : 24/7 Daily
Bahrain : 24/7 Daily
Oman : 24/7 Daily
UAE only : 24/7 Daily
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centers in your area.