Galaxy Note8: Why I didn't get the video stretch on the display while watching YouTube?

Last Update Date : 2018-05-17

STEP 1. Tap Settings.

Samsung is aware of this symptom which may appear on some limited Note8 devices and this symptom is caused by Google’s YouTube application itself. Regarding this, Google will release improved YouTube to resolve these symptoms.

Samsung is working closely with Google to make updated application at earliest possible to prevent any inconvenience that consumers might experience. To change normally the screen size to full view temporarily before release, please clear the relevant data of current YouTube version. 

Alternatively, you can use the YouTube with previous old version after uninstalling the current version.

Galaxy Note8: Why I didn't get the video stretch on the display while watching YouTube?

STEP 2. Tap Apps.

Galaxy Note8: Why I didn't get the video stretch on the display while watching YouTube?

STEP 3. Scroll down to YouTube and select it.

Galaxy Note8: Why I didn't get the video stretch on the display while watching YouTube?

STEP 4. Tap Storage.

Galaxy Note8: Why I didn't get the video stretch on the display while watching YouTube?

STEP 5. Tap Clear DATA and Cache.

Galaxy Note8: Why I didn't get the video stretch on the display while watching YouTube?

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
24/7 Daily

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Engage on creating and joining the different peer to peer support topics and discussions.

Call

800-7267864

UAE : 24 Hours Hotline number

800-2255

Qatar : 24 Hours Hotline number

183-2255

Kuwait : 24 Hours Hotline number

8000-4726

Bahrain : 24 Hours Hotline number

800-72627

Oman : 24 Hours Hotline number

800-7-729

Samsung PAY (UAE only) : 24 Hours Hotline number

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us