[Galaxy S6 EDGE+] Why the device does not respond when I touch the edge of the screen?

Last Update Date : 2018-04-09

The Galaxy S6 EDGE + is not faulty.

 

 

To prevent misrecognition or incorrect operation when holding the device,

the screen has been designed intentionally to not respond when touching the

edges of the screen.

 

As a result, the device may not recognize touch inputs outside of the touch

screen input area.

 

This is part of the normal operation of the device.

 

edge screen 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
24/7 Daily

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

800-7267864(SAMSUNG)

UAE : 24/7 Daily

800-2255(CALL)

Qatar : 24/7 Daily

183-2255(CALL)

Kuwait : 24/7 Daily

8000-4726(GSAM)

Bahrain : 24/7 Daily

800-72627(SAM CS)

Oman : 24/7 Daily

800-7-729(S-PAY)

UAE only : 24/7 Daily

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us