[Galaxy S6 EDGE+] Why the device does not respond when I touch the edge of the screen?

Last Update Date : 2018-04-09

The Galaxy S6 EDGE + is not faulty.

 

 

To prevent misrecognition or incorrect operation when holding the device,

the screen has been designed intentionally to not respond when touching the

edges of the screen.

 

As a result, the device may not recognize touch inputs outside of the touch

screen input area.

 

This is part of the normal operation of the device.

 

edge screen 

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
24/7 Daily

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Engage on creating and joining the different peer to peer support topics and discussions.

Call

800-7267864

UAE : 24 Hours Hotline number

800-2255

Qatar : 24 Hours Hotline number

183-2255

Kuwait : 24 Hours Hotline number

8000-4726

Bahrain : 24 Hours Hotline number

800-72627

Oman : 24 Hours Hotline number

800-7-729

Samsung PAY (UAE only) : 24 Hours Hotline number

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us