[Galaxy S7 EDGE] Is device faulty if light leaks on window edge if being used in the dark?

Last Update Date : 2018-04-09

Leak light phenomenon from window outline sides which happen on Galaxy S7 edge is the unique characteristics of devices that have flexible display window. It usually appears when using at dark place and it's not device faulty but normal phenomenon.

Flexible display has unique characteristics which light go spreading to around along the window due to window panel's structure. Same phenomenon may also appear on previous devices with similar concept of curved display.

This phenomenon appears to not only white color model but also other colors.

But, since white color model reflects the more light than other colors, leak light phenomenon is recognized more strongly on white color model.

 

Galaxy S7 Edge  

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
24/7 Daily

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

800-7267864(SAMSUNG)

UAE : 24/7 Daily

800-2255(CALL)

Qatar : 24/7 Daily

183-2255(CALL)

Kuwait : 24/7 Daily

8000-4726(GSAM)

Bahrain : 24/7 Daily

800-72627(SAM CS)

Oman : 24/7 Daily

800-7-729(S-PAY)

UAE only : 24/7 Daily

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us