[Galaxy S8/S8+]Water icon appears on the notification panel and device does not charge

Last Update Date : 2018-04-09

Your Galaxy S8/S8+ device supports water- and dust-resistance of IP68 level.

But, if you charge the device while wet after USB port is exposed by water, there is the risk
of short circuits and device may damage.

To prevent this, Galaxy S8/S8+ limits to charge properly when USB port is wet
by humidity, moisture or water and displays the caution notification text with water
recognition icon on both notification panel and AOD screen. 

    

At that time, dry the device thoroughly before use and keep it during certain
period of time at a well-ventilated place. 

Additionally for faster drying, it will help that you hold the Galaxy S8/S8+
while speaker of device is facing down and shake device smoothly a few times.
Or, dry device thoroughly using cool wind.

If you are still having trouble after trying these tips, please contact a Samsung Service Centre.

 

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