[Galaxy S8/S8+] Why is a 3rd party product not recognized when connected to micro USB?

Last Update Date : 2018-04-09

The Micro USB connector had been designed based on International Standard Specification
of USB Type-C and it is normal operation not to support OTG (On-The-Go) feature.
USB Type-C to Micro USB adapter does not support OTG connections such as memory sticks, external hard drives, keyboard or mouse.

 

The Micro USB connector is used for charging the battery and connecting to a computer.

 

 

 

6 

 

 

 

7 

 

 

 

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
Support Timing : 8AM to 10PM GMT+4

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Call

800-7267864(SAMSUNG)

UAE : 8AM to 10PM / 7 days a week

800-2255(CALL)

Qatar : 7AM to 9PM / 7 days a week

183-2255(CALL)

Kuwait : 7AM to 9PM / 7 days a week

8000-4726(GSAM)

Bahrain : 7AM to 9PM / 7 days a week

800-72627(SAM CS)

Oman : 8AM - 10PM / 7 days a week

800-7-729(S-PAY)

UAE only : 24/7

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us