Galaxy S9/S9+: Do I need to sign in Samsung Account to use Bixby service?

Galaxy S9/S9+: Do I need to sign in Samsung Account to use Bixby service?

Last Update Date : 2018-05-07

Samsung account is required to save the user's info so that Bixby learn the user's behavior and usage patterns and provide the curated service based on its data. In order to analyze the command via server with high quality, it should be connected to network.

Only the least personal information agreed to by the user will be saved  and the information stored in the Bixby server is also deleted if you leave Samsung Account and you also leave Bixby. When we manage SW by official route certified by our company, safety such as hacking and eavesdropping are also managed.

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
Support Timing : 8AM to 10PM GMT+4
Ramadan Timing: 8AM to 5PM GMT+4

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Call

800-7267864(SAMSUNG)

UAE : 8AM to 10PM / 7 days a week
Ramadan Timing: 8AM to 5PM

800-2255(CALL)

Qatar : 7AM to 9PM / 7 days a week
Ramadan Timing: 7AM to 4PM

183-2255(CALL)

Kuwait : 7AM to 9PM / 7 days a week
Ramadan Timing: 7AM to 4PM

8000-4726(GSAM)

Bahrain : 7AM to 9PM / 7 days a week
Ramadan Timing: 7AM to 4PM

800-72627(SAM CS)

Oman : 8AM - 10PM / 7 days a week
Ramadan Timing: 8AM to 5PM

800-7-729(S-PAY)

UAE only : 24/7

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us