[Gear S3] What to do if connection between mobile phone is not established?

Last Update Date : 2018-04-09

Please check the following:

Ensure that the Bluetooth feature on both devices is activated.

• Ensure there are no obstacles, such as walls or electrical equipment, between the devices.

• Ensure that the latest version of the Samsung Gear app is installed on the mobile device.

• Ensure that your Gear and the other Bluetooth device are within the Bluetooth connection range

(10 m). The distance may vary depending on the environment the devices are used in.

• Restart both devices and launch the Samsung Gear app on the mobile device again.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
24/7 Daily

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

800-7267864(SAMSUNG)

UAE : 24/7 Daily

800-2255(CALL)

Qatar : 24/7 Daily

183-2255(CALL)

Kuwait : 24/7 Daily

8000-4726(GSAM)

Bahrain : 24/7 Daily

800-72627(SAM CS)

Oman : 24/7 Daily

800-7-729(S-PAY)

UAE only : 24/7 Daily

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us