How can I save the data from being lost using the Samsung cloud?

Last Update Date : 2018-05-10

Step 1. Tap Cloud and accounts

You can manage the content that you want to store securely in Samsung Cloud.

You can keep your personal information, app data, and settings safe on your device.

You can back up your sensitive information and access it later. For this, you must sign in
to your Samsung account to back up or
restore data.


Tap Cloud and accounts 

Step 2. Tap Samsung Cloud

On the Cloud and Accounts, tap Samsung Cloud.





Tap Samsung Cloud





In the Samsung Cloud, you get the Cloud usage and the Sync settings for the backup.





Cloud usage and Sync settings 

Step 3. Tap the Back up my data

Tap the Back up my data  

Step 4. Tap Back up now

Tap the switches next to the items you want to back up to activate them, and then tap


Data will be backed up to Samsung Cloud. To set the device to automatically back up data,
tap the Auto back up switch to activate it.



Tap Back up now 



Details for Backup data 

Not finding what you're looking for? We're here to help.


Chat with Us

Live Chat support with a Samsung product expert.
Support Timing : 8AM to 10PM GMT+4

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.



UAE : 8AM to 10PM / 7 days a week


Qatar : 7AM to 9PM / 7 days a week


Kuwait : 7AM to 9PM / 7 days a week


Bahrain : 7AM to 9PM / 7 days a week

800-72627(SAM CS)

Oman : 8AM - 10PM / 7 days a week


UAE only : 24/7

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us