How do I backup contacts from my old Samsung smartphone to my PC?

Last Update Date : 2018-04-09

Contacts transfer between a old device and new device is supported by the “Back up" feature in Kies tool.

 

In following case of examples , it’s good to use Backup & Restore function.

        - When you buy the new handset, To backup old data from old device to new device.

        - When you upgrade the latest SW version , To backup old data from past version.

        - When you do Factory Reset , To backup the existing data.

 

Please follow the next slides for the steps to transfer your  Contacts using the Kies program running on a PC.From www.samsung.com/supportyou can download the Kies tool.

  

If you cannot establish a connection, click the Troubleshooting connection error button to diagnose the error before connecting again.(For a more detail things ,refer the existing Kies tool FAQ guide)

 

 

 

 

* When you run the Kies tool,  Check the your version of Kies tool above all.

Through ‘Check for updates’ menu , Update to the latest version of Kies tool. 

 

 

 

 

Backup all of contacts from old device to PC at a time

 

   1. Run the Kies program on your PC.

   2. Connect the old handset to Kies via a USB cable, and Select the device in the ‘Connected Devices’

   3. Select “Backup / Restore" menu in Kies.

   4. Select “Backup

   5. Check the Contacts item or backup data 

   6. Select “Backup” button.

 

 

  

 

  

 

 

 

 

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