How to check the battery of the SmartPhone?
When checking the battery, you have to check the following:
1. Check for battery swelling
Note: Poor or no contact is made between the battery contacts and the device battery terminal
when the battery is swelling or bulging.
2. Check the battery for visible signs of damage.
Note: Outwardly visible signs of damage may indicate the presence of internal damage.
Please check if there is any sign of physical damage to the battery.
3. Is the battery old?
Note: Over time your battery will begin to slowly but gradually lose its effectiveness as it ages.
If your device has been used over a long time, please consider replacing the battery.
4. Check the manufacturing date.
Note: Please check the manufacturing date of the battery and again please change the
battery if you have used it for a long time.
5. Check the battery terminals.
Note :If there is any foreign matter on the battery terminals, please gently wipe them
clean with a soft dry cloth.
6. Ensure you use Samsung batteries only.
Note: Should you need to replace your battery, please ensure you purchase
a genuine Samsung battery from the Authorized Dealers. Your device may have
difficulty charging if using non genuine batteries
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Live Chat support with a Samsung product expert.
We'll respond your query quickly.
Contact the dedicated CEO's Office.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
UAE : 24/7 Daily
Qatar : 24/7 Daily
Kuwait : 24/7 Daily
Bahrain : 24/7 Daily
Oman : 24/7 Daily
UAE only : 24/7 Daily
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centers in your area.