How to set up my screen lock to use the fingerprint scanner on the Galaxy Alpha?

Last Update Date : 2018-05-17

Follow the steps below:

1 Go to Settings, scroll down and find "Sound and Display", then tap on "Lock Screen"
2 Tap Lock Screen.
3 Tap Fingerprint.
4 Swipe your fingertip over the home key from the top of the indicated area downwards.
5 Now, screen lock is "unlocked" by using the registered fingerprint.
How to set up my screen lock to use the fingerprint scanner on the Galaxy Alpha?

If the device has any difficulty recognizing the fingerprint, you can enter the "back up" password you created to unlock the device also. This serves as an alternative method to unlock the device.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Daily:
24/7 Live Chat Support

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Engage on creating and joining the different peer to peer support topics and discussions.

Call

For all Inquiries on Samsung Mobiles and Consumer Electronics

Daily:
24/7 Phone Call Service

UAE: 800-7267864

Qatar: 800-2255

Kuwait: 183-2255

Bahrain: 8000-4726

Oman: 800-72627

Samsung PAY (UAE only) 800-7-729



* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us