Sometimes my Galaxy Gear loses its Bluetooth connection. What should I do?

Last Update Date : 2018-04-09

 

“Bluetooth” is a direct wireless connection between two devices over short distances, however

sometimes interference  can occur between devices. To enshure you get the best performance

from your Galaxy Gear, please find the guide below:

 

If your Galaxy gear is connected to a device located in another room, for example; your

connected Note3 is in another room, if there are obstacles like walls, corners or partitions

between the two connected devices, the effective operating distance may be reduced.

 

  • To minimize this effect keep the distance between your Gear and mobile device as small as possible

    and avoid having anything that could obstruct the Bluetooth signals path.

  • Covering your Gear or connected device can effect its performance.

  • Some devices, especially those that are not tested or approved by the Bluetooth Special Interest

    Group (SIG), may be incompatible with your device.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
24/7 Daily

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

800-7267864

UAE : 24 Hours Hotline number

800-2255

Qatar : 24 Hours Hotline number

183-2255

Kuwait : 24 Hours Hotline number

8000-4726

Bahrain : 24 Hours Hotline number

800-72627

Oman : 24 Hours Hotline number

800-7-729

Samsung PAY (UAE only) : 24 Hours Hotline number

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us