Do we need internet connection when using Remote Management for Samsung TV?

Last Update date : 2021-05-27

Samsung Remote Management is one-on-one support with Samsung technicians over the internet. In Remote Management, we can: Diagnose your TV, Reset your TV to factory Settings, Update the TV to the latest software, manage the smart hub, back up, restore and customize your TV settings.

Note: The TV must be connected to the internet with a stable internet connection. So Samsung Technical Support can be able to access your TV. 

Steps of Remote manegment

Steps of Remote management

1 Press on Settings
2 Press Support
3 Press on Remote Management

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you. 

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