Is Remote Management for TV a safe service by Samsung?

Last Update Date : 2018-04-09

Yes, the remote management system uses a secure connection between your TV and our server. All information is stored on Samsungs servers and no third party company has access to this information. No unwanted information can be sent to your TV or any malicious programs.

 

 

Moreover, The Remote Management system only allows Samsung to connect to your TV for a session and once the connection is terminated Samsung cannot reconnect without a new session being initiated by you. Powering off the TV will also terminate any session immediately. Thus, user needs not to worry of having the technical support on accessing the TV anytime as it is not possible.

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.
Support Timing : 8AM to 10PM GMT+4

Send us an Email

We'll respond your query quickly.

Email to CEO

Contact the dedicated CEO's Office.

Samsung Members Web Community

Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.

Call

800-7267864(SAMSUNG)

UAE : 8AM to 10PM / 7 days a week

800-2255(CALL)

Qatar : 7AM to 9PM / 7 days a week

183-2255(CALL)

Kuwait : 7AM to 9PM / 7 days a week

8000-4726(GSAM)

Bahrain : 7AM to 9PM / 7 days a week

800-72627(SAM CS)

Oman : 8AM - 10PM / 7 days a week

800-7-729(S-PAY)

UAE only : 24/7

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centers in your area.

Contact Us