[K Series] How to do a sound test for Samsung TV?

Last Update Date : 2018-04-11

STEP 1. Press the Home button on your Samsung Smart Control, to access the Home Screen.

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

[K Series] How to do a sound test for Samsung TV?

STEP 2. Using the directional pad on your remote, navigate to and select Settings.

[K Series] How to do a sound test for Samsung TV?

STEP 3. Select Support.

[K Series] How to do a sound test for Samsung TV?

STEP 4. Select Self Diagnosis.

[K Series] How to do a sound test for Samsung TV?

STEP 5. Select Start Sound Test.

[K Series] How to do a sound test for Samsung TV?

STEP 6. Sound Test will begin. Select Yes if you still hear the problem in the test sound, otherwise select No.

[K Series] How to do a sound test for Samsung TV?

STEP 7. If there is a problem, you will be asked to contact Samsung Call Center. Be ready to provide the on-screen information to the support agent.

[K Series] How to do a sound test for Samsung TV?

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