The TV does not retain the wireless network passkey settings. How to retain it?
The TV has previously been connected to a wireless network. However, the Security key information (which is entered with the Network Name or the SSID) is not saved within the Network Setting menu.
The end-user will need to do both of the following solutions:
1. Use WPA-PSK (Wifi Protected Acess Pre-shared Key) security authentication encryption.
2. Make sure that the Samsung Wireless Link (SWL) setting has been disabled. This feature can be accessed via Netowrk settings->SWL or Settings ->Network, and then scrolling down to SWL.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
Live Chat support with a Samsung product expert.
We'll respond your query quickly.
Contact the dedicated CEO's Office.
Log in with your Samsung Account and join the Samsung Members community! Peer to peer support for mobile phones.
UAE : 24 Hours Hotline number
Qatar : 24 Hours Hotline number
Kuwait : 24 Hours Hotline number
Bahrain : 24 Hours Hotline number
Oman : 24 Hours Hotline number
Samsung PAY (UAE only) : 24 Hours Hotline number
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centers in your area.