Galaxy Z-Flip
Thom Browne Edition

Support and Services


Call our hotline, 800-78847 (SVVIP) to book a service. A Galaxy Doctor will visit your home to check the device and pick it up for repair.

Repaired device will be delivered back to your home.


Customer may visit selected Samsung Brand Shops or Service Locations to drop the device for repair.


Customer can visit the dedicated Z-Flip Thom Browne Edition Service Location for quick repair and consultation
  • Which are the dedicated Thom Browne Service locations?

    This service is available in UAE only.

    Please visit here:

    1. Samsung Customer Service Plaza
    Butterfly Bldg. , Al Burooj St., Dubai Media City

    2. Samsung Quick Repair Shop
    Samsung Brand Shop, Dubai Mall

    3. Samsung Quick Repair Shop
    The Galleria Mall, Al Marayah, Abu Dhabi
  • What are the drop off locations for support of Galaxy Z-Flip Thom Browne edition?

    You may visit the Samsung Quick Repair Shops that are in selected Samsung Brand shops to drop off your repair at:

    1. Mall of Emirates, Dubai
    2. Deira City Center, Dubai
    3. Mirdiff City Center, Dubai
    4. Dubai Festival City, Dubai
    5. Sahara Center, Sharjah
    6. Khalidiya Mall, Abu Dhabi