Please read these Promotion terms and conditions (“Terms and Conditions) carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion.


Please refer to this website for the current Terms and Conditions for this Promotion:

All participants during the term of this Promotion agree to be bound by the following terms and conditions:

 1. Promotion:

Samsung Note 20 & Note 20 Ultra Launch Offer (“Promotion”). The promoter of the Promotion is Samsung Electronics East Africa Limited,

and/or its agencies ("Organizer")

2. Promotion Period:

2.1 The Promotion will run from 00:00am on 4th September to 11:59pm on 2nd October 2020 (“the Promotion Period”).

2.2 The duration of the promotion may be extended or curtailed at the discretion of the organizer.

3. Who may enter:

3.1 All participants must:

a. Be citizens of the Republic of Kenya and/or legal residents of the aforesaid country,

b. Must be currently residing in Kenya at the date of the commencement of the Promotion Period,

c. Must be a natural person and be at least 18 (eighteen) years old at the date of the commencement of the Promotion Period.

4. How to qualify for the Promotion:

4.1 The participant must buy a:

a. Galaxy Note 20

b. Galaxy Note 20 Ultra

5. Can I qualify more than once for the Offer?

5.1 Participants will enjoy promo benefit on every Galaxy Note 20 & Note 20 Ultra purchased from participating stores during the

promotion period

5.2 Should there be any dispute in this regard, the Organizer shall be sole adjudicator of the dispute and the Organizer’s decision shall be


6. Offer:

6.1 The Promotion will afford the participant to receive the below listed respective items:



Promo Item


Galaxy Note 20

  • Samsung Care +
  • N20 Cover


Galaxy Note 20 Ultra

  • Samsung Care +
  • N20 Ultra Cover

6.2 Offer is not transferable. No substitution, cash redemption, or assignment of the Offer is permitted.

6.3 The Offer may differ from that shown on the promotional material with regard to colour and specs and same shall be subject to                   

6.4 The above promotional offer is available on a “while stock lasts” basis and the Promotor cannot be held accountable once the stock of

the promotional offer has been depleted.

7. Limitation of Liability:

7.1 To the extent permitted by the Competition Act and Consumer Protection Act of Kenya and any other applicable law:

a. The participant hereby indemnifies the Organizer against any direct, indirect, special, incidental, consequential or punitive damages

or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of

the participant’s entrance to the Promotion.

b. The Organizer excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for

death or personal injury caused by its negligence and/or fraud).

8. Redemption of Offer:

8.1 The Participant will be entitled to redeem the Cover Offer at the closest participating redemption store to them.

8.2 To register for both the offers participants must register their device on Samsung members, click on the applicable banners and

redeem the offer.

8.3 The list of participating stores is provided in Annexure A.

9. General:

9.1 In accordance with the confidentiality policies and practices of the Organizer, none of the entry details of any participant in this

Promotion will be disclosed or used by the Organizer for any purposes other than for entry into the Promotion and in accordance with

 clause 9.3 below.

9.2 Participants acknowledge and accept that the Organizer shall utilize a third party (the “Organizer’s authorized agent/s”) to contact the participant, in the event that the participant qualifies for the Promotion, and to arrange delivery of the Offer,where applicable. In order to affect the contacting and delivery process, the Organizer’s shall provide the participant’s information to such third party.

9.3 By participating in the Promotion, the participants agree that the Organizer and its affiliates may contact the participants via email

 and through social media platforms to deliver marketing communications regarding their products and promotional activities,

provided that the Participants are given the opportunity to opt-out of receiving marketing communication at any time via the

appropriate opt-out mechanisms provided by the Organizer for such purpose. The Organizer may also use the personal data

collected from the participants as described in the Privacy Policy accessible at and that such use may

include transfers to the Organizer’s affiliates and third party service providers in any country. Details of participants will not be

used by the Organizer for Samsung related communication should the participants opt-out to receive further communication

from the Organizer.

9.4 The Organizer may require the Participant to be identified and photographed. Photographs may be published in printed media, or the

Participant may be required to appear on radio and television when accepting their Offer and/or after having received their Offer. The

Participant will be given the opportunity to decline to the publication of their images and to participate in the Organizer’s marketing

material in so far as it relates to the Promotion.

9.5 Information regarding the Promotion that is published on authorized advertising material will also form part of the terms

and conditions of the Promotion.

9.6 The Organizer’s may in their sole discretion amend these terms and conditions at any time, without notice, and such amendments shall

be deemed to have taken effect from the date of publication of the revised terms and conditions on the Organizer’s website The onus rests on the participant to constantly check the website for updates to the terms and


9.7 If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond

 the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the

Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify,

suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

9.8 Save as permitted by Law, the Organizer reserves the right to cancel, suspend or terminate this Promotion, without notice at any time,

and such cancellation, termination or termination shall be deemed to have taken effect from the date of publication on the Organizer’s

website . No liability shall lie against the Organizer in favor of any participant, Participant(s)

and/ or third party arising from such cancellation, suspension or termination. Therefore, the participant waives his/her right which

they may have against the Organizer and hereby acknowledge that they will have no right of recourse or claim of any nature

whatsoever against the Organizer.

9.9 This Promotion is governed by these terms and conditions, as well as those of the relevant authorized participating stores,

associated with this Promotion.

9.10 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Kenya.

9.11 Any dispute or claim arising out of or in connection with the Promotion shall be submitted to a court of competent jurisdiction in

Kenya for determination.

9.12 The Organizer accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its

reasonable control for late or delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike, lock out,

destruction of Offer on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental

authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

9.13 If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable:

a. It will be read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

b. It will be severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have

full force and effect.

                Annexure A:

                The list of redemption centres to redeem cover offer:



Redemption Store Name



Bansi Mega Store: Migori

  • Nyanza


Dhaval Emporium: Eldoret

  • Western


Firi Electronics: CBD



Fonefun Ltd: Kisii



Jaicom Store: Gateway Mall



Keromatt Ltd: Kericho



Riz Station Ltd: Highridge



Jaicom Store: Mega Mall



Samsung Experience Store: Bright Pharmacy



Samsung Experience Store: Capital Center



Samsung Experience Store: Ciata Mall



Samsung Experience Store: Finecom Digo Rd



Samsung Experience Store: Galleria Mall



Samsung Experience Store: Garden City Mall



Samsung Experience Store: Hilton Arcade



Samsung Experience Store: ICEA Building



Samsung Experience Store: Junction Mall



Samsung Experience Store: Landmark Building



Samsung Experience Store: Mersons Thika



Samsung Experience Store: Nyali Centre



Samsung Experience Store: Panna Music



Samsung Experience Store: Red Heron Centre



Samsung Experience Store: Sarit Centre (Galaxy)



Samsung Experience Store: The Hub Mall



Samsung Experience Store: TRM Mall



Samsung Experience Store: Two Rivers Mall



Samsung Experience Store: Valley Arcade



Samsung Experience Store: Village Market



Samsung Experience Store: Westend Mall



Samsung Experience Store: Westgate Mall



Samsung Experience Store: Westside Mall

Rift Valley


Samsung Multibrand Store: Two Rivers Mall



Senford Mobiles: Nanyuki



Suam Supermarket: Kitale



Waterfront SES