How to solve video malfunction on your PC

Last Update Date : Apr 20. 2018


Usually, Movie Playing Error on PC has 3 types as below.

    • Video clip does not play on PC, but sound works properly.

    • Sound does not play on PC, but Video works properly.

    • Both of Video clip and sound does not play on PC.


1. Playing error has occurred on the PC

    → While being connected camera with PC, these error can be occurred when playing clip through PC.

    → How to Solve

    1)  Save the result clip into PC, from camera’ internal memory or external one with USB Cable.


    2) Play it on PC, again.

      • If the result has fail, install the suitable codec.

2. Playing error with “Window Movie Maker”

    → Install the related codec for recorded clip, After download that codec from the Microsoft Site.

3. Playing error on Window Vista OS (PC)

    → Download the Window Vista Service Pack1 (SP1), and install it.

      • SP1 is available to download from the Microsoft Site.

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