How to run a Monitor Self-Test?
• Check the following items yourself before calling for service. Contact the service center for problems
• Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly.
Refer this article to run a Monitor Self-Test
Self-Test Feature Check
The figure shown below ("Check Signal Cable") appears on a black background when the monitor is in its normal working condition though it does not sense any video signal: While in the Self-Test mode, the LED power indicator remains green and the figure moves around on the screen.
If your monitor screen remains blank after using the previous procedure, check your video controller and computer system; your monitor is functioning properly.
Not Optimum Mode
If the vertical resolution is not optimum mode, you can still see the display but the warning message below appears and disappears after one minute.
The user must adjust the frequency within that one minute.
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are supported by the monitor.
Symptoms and Recommended Actions
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, video mode not supported, etc. In this case, first check the SOURCE of the problem, and then contact a service center or your dealer.
(If it does, request an after-service for the main board of the computer.)
(Do not exceed 60 Hz when using the maximum resolution.)
Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.
Not finding what you're looking for? We're here to help.
0800 545 545
Tanzania 0800 780089
Uganda 0800 300 300
DRC 499 999
Nigeria 0800 726 7864
Ghana 0800 100077
Ivory Coast 8000-0077
Cameroon 67095 0077
0860 726 7864
Zambia 0211 350 370 / 3434
Namibia 08 197 267 864
Angola 917 267 864
Mauritius 800 2550
Reunion 02625088 80
Zimbabwe 0808 0204
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centres in your area