After I reset my Galaxy Note3, the password screen displayed is different.
After I reset my Galaxy Note3, the password screen displayed is different to what I expected.
What’s the password and what should I do?
Galaxy Note3 uses your Samsung Account to stop other people
from reactivating your device after it has been reset.
This is done by the Reactivation lock feature, and you can select
whether to enable the Reactivation lock option or not in Samsung
Account Setting step of Setup Wizard.
Prior to warranty repair referral, the reactivation lock must be turned off.
Please remember your Samsung account information to reactivate your device
after it has been reset
To turn off this feature, Go to Setting > General > Security > Reactivation lock* -
you will be asked for your Samsung account Password – Note: a data connection is
also required for this process:
Thank you for your feedback!
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