Bluetooth connected is often disconnected on the Gear Circle. What’s the problem?

Last Update Date : Apr 20. 2018

Bluetooth connection range between two devices is about 10m.

     But if there are obstacles between the Gear Circle and a connected device, including walls, corners or

     fences, the operating distance may be reduced.


    - To avoid problems when connecting your device to another device, place the devices close to each other.

    - Ensure that your device and the other Bluetooth device are within the Bluetooth connection range (10 m). 

      The distance may vary depending on the environment the devices are used in.

    - Bluetooth uses the same frequency as some industrial, scientific, medical, and low power products and

      interference may occur when making connections near these types of products.

    - Ensure that there are no obstacles between the headset and a connected device, including human bodies,

      walls, corners, or fences.

    - Do not touch the Bluetooth antenna of a connected device.

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