During calling the Gear S suddenly disconnect and turns off. What's the problem?

Last Update Date : Apr 20. 2018

When the Gear becomes hotter than usual due to a long call or a hot environment, calls

may disconnect. Furthermore , if the Gear S becomes hotter at the condition ,

the device will may be turned off. To turn on the device or make a call again, wait

for the Gear to cool down about 1~2 minutes. The time may differ by environment

temperature, person, wrist worn condition, shaking condition. But, this is normal and

should not affect your Gear’s lifespan or performance.

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