Even though I activated the alarm clock on Galaxy S5, the alarm doesn’t ring. Why?

Last Update Date : Apr 20. 2018

Even though I activated the alarm clock on Galaxy S5, the alarm doesn’t ring. What’s the problem?




If you had ever used or switched on the Emergency mode or Ultra power saving mode (fig 2) , the alarm you have set up

(fig 1)  on your Galaxy S5 may not ring normally.  To ensure the Alarm clock function operates normally,

 please power off and then power back on again to “restart” your Galaxy S5.

The alarm you have set up will ring again.

 Samsung is aware of this anomaly and is currently working on an update to the Galaxy S5 to correct this.

 To check for SW updates for your device

     1. please connect your device to the Kies 3 tool on your PC (Kies 3 available from www.samsung.com)

     2. Alternatively, you can check for any SW updates for your device by connecting your device

         to Wi-Fi and using the Software update feature

        in the “About device” (fig 3) settings area of your device the Update device 



Please see the attached document.

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