I try to access widgets on the Lock screen, but the widget does not appear.

Last Update date : Oct 09. 2020

Q : I try to access widgets on the Lock screen, but the widget does not appear.

 

A : Please check the following points.

1. Please make sure that you selected "multiple widgets".

Path : Setting → My device → Lock screen → Multiple widgets

2. Then, you must drag from right to left on the Lock screen in the area near the top of the screen (press the Home key

to see the area you can wipe in to access the multiple widgets).

These settings are applied only when you set the swipe lock option.

Thank you for your feedback!