My Gear2 freezes at times, what can i do to try and troubleshoot this?

Last Update Date : Apr 20. 2018

If your Gear freezes or hangs, you may need to close applications and turn on the Gear to regain functionality. If your Gear is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.


If this does not work, perform a factory data reset. On the Home screen, tap Settings then Reset Gear then OK. Before performing factory data reset, remember to make back-up copies of all important data stored on the Gear.


If the problem is still not resolved, contact a Samsung Service Centre.

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