The Microphone doesn’t appear to be working after exposing the device in Water?
Q : When I try to call after exposing my Galaxy S5 underwater, the other person cannot hear my voice.
What should I do?
A : If the device has been immersed in water or the microphone or the speaker is wet, sound may not be heard
clearly during a call because water may get in the microphone hole during exposure underwater.
If upper phenomenon happen or the device gets wet after getting out the water , Please wipe device smoothly
with a clean , soft cloth and keep putting during certain period of time to dry the device.
Once device has dried, try again.
Thank you for your feedback!
Not finding what you're looking for? We're here to help.
0800 545 545
Tanzania 0800 780089
Uganda 0800 300 300
DRC 499 999
Nigeria 0800 726 7864
Ghana 0800 100077
Ivory Coast 8000-0077
Cameroon 67095 0077
0860 726 7864
Zambia 0211 350 370 / 3434
Namibia 08 197 267 864
Angola 917 267 864
Mauritius 800 2550
Reunion 02625088 80
Zimbabwe 0808 0204
* For any printer related enquiries please visit the HP website .
Search the nearest Samsung Service Centres in your area