SM-G355HN
Common Topics
SM-G355HN
SM-G355HNSolutions & Tips
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Others
How do I set the input language for handwriting recognition on my Galaxy Note Edge?
FAQ for Samsung Mobile Phone. Find more about 'How do I set the input language for handwriting recognition on my Galaxy Note Edge?' with Samsung Support.
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Others
How do I use the reduce screen size of one-handed operation on the Galaxy Note Edge?
FAQ for Samsung Mobile Phone. Find more about 'How do I use the reduce screen size of one-handed operation on the Galaxy Note Edge?' with Samsung Support.
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Application
Does Samsung Cloud provide free storage?
FAQ for Samsung Mobile Phone. Find more about 'Does Samsung Cloud provide free storage?' with Samsung Support.
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Application
What happens if I delete photos and videos in Gallery?
FAQ for Samsung Mobile Phone. Find more about 'What happens if I delete photos and videos in Gallery?' with Samsung Support.
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Software Upgrade
How to update latest software for your Galaxy mobile device
Find out more about "How to update latest software for your Galaxy mobile device" with Samsung Support
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Application
How to use the Samsung Members App
Find out more about "How to use the Samsung Members App" with Samsung Support
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Audio
Useful audio settings on the Galaxy phone including Separate app sound
Find out more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support
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Samsung Apps
How to add apps and widgets on your Galaxy phone's home screen
Find out more about "How to add apps and widgets on your Galaxy phone's Home screen" with Samsung Support
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Others
What do the different indicator icons mean on your Galaxy phone
FAQ for Samsung Mobile. Find more about What do the different indicator icons mean on your Galaxy phone with Samsung Support.
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Multimedia
How to resize a photo in the Gallery app on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to resize a photo in Gallery app on your Galaxy phone with Samsung Support.
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Lock
How to disable the Dynamic Lock screen on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to disable the Dynamic Lock screen on your Galaxy phone with Samsung Support.
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Battery
What to do when Galaxy device has problem with charging, turning on, or boot loop
FAQ for Samsung Mobile. Find more about What to do when Galaxy device has problem with charging, turning on, or boot loop with Samsung Support.
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Samsung Apps
What to do when GPS is not working properly on Galaxy device
FAQ for Samsung Mobile. Find more about What to do when GPS is not working properly on Galaxy device with Samsung Support.
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Settings
How to clear the app cache and data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to clear the app cache and data on your Galaxy phone with Samsung Support.
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Network & WiFi
How to enable or disable Mobile data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to enable or disable Mobile data on your Galaxy phone with Samsung Support.
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Call & Contacts
How to make calls and send messages on other Galaxy devices
FAQ for Samsung Mobile. Find more about how to make calls and send messages on other Galaxy devices with Samsung Support.
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Others
How to set the Weather widget location on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set weather widget location on your Galaxy phone with Samsung Support.
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Call & Contacts
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to block certain incoming calls on your Galaxy phone with Samsung Support.
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Others
How to turn your Galaxy phone's screen auto rotation on and off
FAQ for Samsung Mobile. Find more about how to turn your Galaxy phone's screen auto rotation on and off with Samsung Support.
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Settings
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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Software Upgrade
how to update apps from the galaxy store and play store on your galaxy phone
FAQ for Samsung Mobile. Find more about how to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support.
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Lock
What is Smart Lock feature and how do I set it on?
FAQ for Samsung Mobile. Find more about how to use Smart Lock on your Galaxy phone with Samsung Support.
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Multimedia
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Object eraser to remove unwanted objects from photos on your Galaxy phone with Samsung Support.
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Settings
How to change the screen mode or adjust the display color to your preference
FAQ for Samsung Mobile. Find more about how to change the screen mode or adjust the display color to your preference with Samsung Support.
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Hardware
What to do if the screen turns off while using the Galaxy phone?
FAQ for Samsung Mobile. Find more about what to do if the screen turns off while using the Galaxy phone with Samsung Support.
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Multimedia
How to set notification sounds for each app on you Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.
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Others
Know what the green dot at the top of your screen means
FAQ for Mobile Devices. Find out Know what the green dot at the top of your screen means with Samsung Support.
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Others
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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Others
How do I measure the ECG on Galaxy Watch device?
FAQ for Samsung Mobile. Find more about How do I measure the ECG on Galaxy Watch device?
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Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Others
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
FAQ for Mobile Devices. Find more about How to transfer data from an iPhone or iPad to a new Galaxy deice with Smart Switch.
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Others
How to update software
FAQ for Samsung Mobile. Find more about how to update software with Samsung Support.
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Others
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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Others
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
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Others
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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Others
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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Others
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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Others
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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Others
How to take screenshots using the edge panel of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.
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Others
How to take screenshots using the side keys of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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Others
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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Others
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use custom flash notifications on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
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Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
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Others
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
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Others
How to view call logs on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.
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Others
How to check the battery percentage on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check the battery percentage on your Galaxy smartphone with Samsung Support.
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Others
How to create a Samsung account
FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.
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Others
How to backup and restore contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to backup and restore contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable and disable app notifications on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable and disable app notifications on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘call recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a custom ringtone for a contact on your samsung galaxy smartphone with Samsung Support.
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Others
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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Others
How to import and export contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to import and export contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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Application
Galaxy to Galaxy using USB Connector
How to Video for Samsung Mobile Phone. Find more about 'Galaxy to Galaxy using USB Connector' with Samsung Support.
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Application
Android to Galaxy with Wifi Direct
How to Video for Samsung Mobile Phone. Find more about 'Android to Galaxy with Wifi Direct' with Samsung Support.
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Backup & Restore
How do I backup contacts from my old Samsung smartphone to my PC?
FAQ for Samsung Mobile Phone. Find more about 'How do I backup contacts from my old Samsung smartphone to my PC?' with Samsung Support.
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Others
Android Operating System: Packet Data Selection (Toggling Data On or Off)
FAQ for Samsung Mobile Phone. Find more about 'Android Operating System: Packet Data Selection (Toggling Data On or Off)' with Samsung Support.
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Others
Using the Geo News widget
FAQ for Samsung Refrigerator. Find more about 'Using the Geo News widget' with Samsung Support.
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Others
What does the Unified Daemon app do?
FAQ for Samsung Mobile Phone. Find more about 'What does the Unified Daemon app do?' with Samsung Support.
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Others
What is the ChatON application?
FAQ for Samsung Camera. Find more about 'What is the ChatON application?' with Samsung Support.
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Others
How do I turn on the Developer Options menu on my Samsung Galaxy Tab 4?
FAQ for Samsung Mobile Phone. Find more about 'How do I turn on the Developer Options menu on my Samsung Galaxy Tab 4?' with Samsung Support.
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Software Upgrade
What is the purpose of this process?
FAQ for Samsung Camera. Find more about 'What is the purpose of this process?' with Samsung Support.
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Software Upgrade
Will all Samsung devices follow this policy?
FAQ for Samsung Mobile Phone. Find more about 'Will all Samsung devices follow this policy?' with Samsung Support.
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Software Upgrade
What happens from the 1st day to the 3rd day after the FOTA service opens?
FAQ for Samsung Mobile Phone. Find more about 'What happens from the 1st day to the 3rd day after the FOTA service opens?' with Samsung Support.
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Software Upgrade
After downloading firmware file, there is no “Delay” button. What can I Do?
FAQ for Samsung Mobile Phone. Find more about 'After downloading firmware file, there is no “Delay” button. What can I Do?' with Samsung Support.
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Call & Contacts
How can I set Auto Call forwarding feature?
FAQ for Samsung Mobile Phone. Find more about 'How can I set Auto Call forwarding feature?' with Samsung Support.
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Others
How do I use the Side key panel of one-handed operation on the Galaxy Note Edge?
FAQ for Samsung Mobile Phone. Find more about 'How do I use the Side key panel of one-handed operation on the Galaxy Note Edge?' with Samsung Support.
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Others
How do I install the memory card in Galaxy A3?
FAQ for Samsung Mobile Phone. Find more about 'How do I install the memory card in Galaxy A3?' with Samsung Support.
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Camera
How do I take images by Selfie mode with beauty face using front camera on the Galaxy A5?
FAQ for Samsung Mobile Phone. Find more about 'How do I take images by Selfie mode with beauty face using front camera on the Galaxy A5?' with Samsung Support.
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Others
What's the Private Mode feature on the Galaxy A5?
FAQ for Samsung Mobile Phone. Find more about 'What's the Private Mode feature on the Galaxy A5?' with Samsung Support.
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Multimedia
How do I increase battery run time on my Gear fit 2?
FAQ for Samsung Mobile Phone. Find more about 'How do I increase battery run time on my Gear fit 2?' with Samsung Support.
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Lock
How do I register a fingerprint on my Samsung Galaxy S7/S7 Edge?
FAQ for Samsung Mobile Phone. Find more about 'How do I register a fingerprint on my Samsung Galaxy S7/S7 Edge?' with Samsung Support.
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Multimedia
How do I take looping video?
FAQ for Samsung Mobile Phone. Find more about 'How do I take looping video?' with Samsung Support.
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Application
How do I use Samsung Cloud?
FAQ for Samsung Mobile Phone. Find more about 'How do I use Samsung Cloud?' with Samsung Support.
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Application
Do I need my Samsung account to use Samsung Cloud?
FAQ for Samsung Mobile Phone. Find more about 'Do I need my Samsung account to use Samsung Cloud?' with Samsung Support.
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Application
How do I turn on Auto sync in Gallery?
FAQ for Samsung Mobile Phone. Find more about 'How do I turn on Auto sync in Gallery?' with Samsung Support.
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Application
What happens if I turn off Auto sync?
FAQ for Samsung Mobile Phone. Find more about 'What happens if I turn off Auto sync?' with Samsung Support.
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Application
Can I restore photos and videos from my cloud recycle bin?
FAQ for Samsung Mobile Phone. Find more about 'Can I restore photos and videos from my cloud recycle bin?' with Samsung Support.
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Application
Can I delete photos and videos in the cloud recycle bin?
FAQ for Samsung Mobile Phone. Find more about 'Can I delete photos and videos in the cloud recycle bin?' with Samsung Support.
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Others
How to remove lock screen ads
Find more about 'How to remove lock screen ads?' with Samsung Support, FAQ or samsung mobile devices
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Hardware
How to block accidental touches on your Galaxy Smartphone
Find out more about "How to block accidental touches on your Galaxy Smartphone" with Samsung Support
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Accessory & Bluetooth
How to connect your Galaxy Smartphone to a car using Android Auto
Find out more about "How to connect your Galaxy Smartphone to a car using Android Auto" with Samsung Support
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Multimedia
How to control media and devices on your Galaxy Smartphone
Find out more "How to control media and devices on your Galaxy Smartphone" with Samsung Support
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Backup & Restore
How can I backup data on my Galaxy device automatically
Find out more about "How can I backup data on my Galaxy device automatically" with Samsung Support
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Application
What is Samsung Flow and how to use it
Find out more about "What is Samsung Flow and how to use it" with Samsung Support
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Application
How can I use the Bixby application
Find out more about "How can I use the Bixby application" with Samsung Support
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Application
How can I use the Calendar App on my Samsung Smartphone
Find out more about "How can I use the Calendar App on my Samsung Smartphone" with Samsung Support
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Settings
What to do if you cannot hear the phone call sound well
Find out more about "What to do if you cannot hear the phone call sound well" with Samsung Support.
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Software Upgrade
How can I check what version of Android I have on my device?
Find out more about "How can I check what version of Android I have on my device?""with Samsung Support
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Multimedia
How can I use Dual audio to share media on multiple devices?
Find out more about "How can I use Dual audio to share media on multiple devices?" with Samsung Support
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Others
How to manage files on your Galaxy Device
Find out more about "How to manage files on your Galaxy Phone" with Samsung Support
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Others
Record and capture your Galaxy phone screen
Find out more about "Record and capture your Galaxy phone screen" with Samsung Support
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Others
Troubleshooting a problem when using Smart View
Find out more about "Troubleshooting a problem when using Smart View" with Samsung Support
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Others
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
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Others
The first ever S Pen integration on Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about the first ever S Pen integration on Galaxy Z Fold3 5G with Samsung Support.
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Others
How to use the versatile multi window experience with Galaxy Z Fold3 5G
FAQ for Samsung Mobile. Find more about how to use the versatile multi window experience with Galaxy Z Fold3 5G with Samsung Support.
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Others
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
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Others
Check out the new and enhanced features of Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about the new and enhanced features of Galaxy Z Flip3 5G with Samsung Support.
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Others
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about unique camera experiences with Flex mode on Galaxy Z Flip3 5G with Samsung Support.
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Hardware
Why is my phone slowing down and how can I speed it up
Learn about a few things you can try when your Galaxy phone is slowing down.
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Others
How to fix Bluetooth connection problems with your phone or tablet
FAQ for Samsung mobile. Find more about How to fix Bluetooth connection problems with your Galaxy phone or tablet with Samsung Support.
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Accessory & Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
Find out more about;How to fix Bluetooth connection problems with your phone or tablet?; with Samsung Support
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Accessory & Bluetooth
Why is my phone slowing down and how can I speed it up
Find more about Why is my phone slowing down and how can I speed it up? with Samsung Support. why is my phone so slow.
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Others
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
FAQ for Samsung Mobile. Find more about restart your Galaxy phone regularly to prevent it from slowing down or freezing with Samsung Support.
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Others
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.
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Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.
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Power
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung Mobile. Find more about what to do if the battery of my new phone seems to be draining faster with Samsung Support.
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Others
How to use 5G on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to use 5G on your Galaxy phone with Samsung Support.
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Hardware
How to find the useful features of the Samsung keyboard on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to find the useful features of the Samsung keyboard on your Galaxy phone with Samsung Support.
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Power
What to do if your Galaxy phone won’t power on properly
FAQ for Samsung Mobile. Find more about What to do if your Galaxy phone won’t power on properly with Samsung Support.
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Audio
How to remove external factors that affect the sound of mobile device
FAQ for Samsung Mobile. Find more about How to remove external factors that affect the sound of mobile device with Samsung Support.
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Others
How to get a Samsung account and the advantages of having it
FAQ for Samsung Mobile. Find more about How to get a Samsung account and the advantages of having it with Samsung Support
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Others
What to do if you have lost your Galaxy device
Find out more about What to do if you have lost your Galaxy device with Samsung Support
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Camera
Phenomena that may occur when using Note20 camera
Find out more about Phenomena that may occur when using Note20 camera with Samsung Support
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Hardware
What to do when Galaxy phone is not recognizing fingerprints
FAQ for Samsung Mobile. Find more about What to do when Galaxy phone is not recognizing fingerprints? with Samsung Support.
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Multimedia
How can I recover deleted photo?
FAQ for Samsung Mobile. Find more about How can I recover deleted photo with Samsung Support.
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Samsung Apps
How can I purchase an app on the Google Play Store and Galaxy Store
Find out more about How can I purchase an app on the Google Play Store and Galaxy Store with Samsung Support
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Others
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
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Others
What is a Secure Folder and how to use it
FAQ for Samsung Mobile. Find more about What is a Secure Folder and how to use it? with Samsung Support.
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Settings
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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Others
How to move from iOS phone to Galaxy device
FAQ for Samsung Mobile. Find more about How to move from iOS phone to Galaxy device with Samsung Support.
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Others
How to manage files on your Galaxy Phone
Find out more about "How to manage files on your Galaxy Phone" with Samsung Support
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Call & Contacts
How to sync Contacts to your Google Account and view the synced contacts
FAQ for Samsung Mobile. Find more about How to sync Contacts to your Google Account and view the synced contacts with Samsung Support.
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Others
The GPS location on my smartphone is inaccurate. How do I fix it?
Find out more about "The GPS location on my smartphone is inaccurate. How do I fix it?" with Samsung Support
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Hardware
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
Find out more about "What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?" with Samsung Support
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Hardware
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
Find out more about "How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?" with Samsung Support
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Battery
What to do if your Samsung Galaxy device is not charging
FAQ for Samsung mobile. Find more about 'What to do when mobile device has problem with charging, turning on, or boot loop' with Samsung Support.
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Others
How to find phones model number, serial number or IMEI number
FAQ for Samsung Mobile. Find more about How to find phones model number, serial number or IMEI number with Samsung Support.
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Settings
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung Mobile. Find more about how to troubleshoot when the Samsung phone display is unexpectedly grayscale with Samsung Support.
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Samsung Apps
How to use the Continue apps on other devices feature
FAQ for Samsung Mobile. Find more about how to use the Continue apps on other device feature with Samsung Support.
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Others
How to use the Emoji feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Emoji feature on your Galaxy phone with Samsung Support
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Others
How to activate my location and change settings for location permissions
FAQ for Samsung Mobile. Find more about how to activate my location and change settings for location permissions with Samsung Support.
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Network & WiFi
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use and configure Mobile Hotspot on your Galaxy phone with Samsung Support.
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Backup & Restore
How to perform a factory reset on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to perform a factory reset on your Galaxy phone with Samsung Support.
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Multimedia
How to create a GIF image from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to create GIF image from photos on your Galaxy phone with Samsung Support.
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Others
How to create or remove the Google account on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to create or remove the Google account on your Galaxy phone with Samsung Support.
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Application
Delightful Experiences from One UI 3 with Android 11
Learn more about One UI 3 experiences with Android 11
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Samsung Apps
How to set up and use Samsung Pass on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set up and use Samsung Pass on your Galaxy phone with Samsung Support.
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Others
How to use the Do not disturb mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use the Do not disturb mode on your Galaxy phone with Samsung Support.
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Samsung Apps
How to update Play Store and Galaxy Store apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support.
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Others
How to change themes and icons on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to change themes and icons on your Galaxy phone with Samsung Support
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Samsung Apps
How to activate and use Game Launcher on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use the Continue apps on other devices feature with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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Settings
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Settings
The proximity sensor is not working properly
FAQ for Samsung Mobile. Find more about the proximity sensor is not working properly with Samsung Support.
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
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Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
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Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
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Others
How to prevent the overheating of your Galaxy device
FAQ for Samsung mobile. Find more about How to prevent the overheating of your Galaxy device with Samsung Support.
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Others
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
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Others
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Others
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
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Network & WiFi
How to troubleshoot Mobile data issues
FAQ for Samsung Mobile. Find out more about how to troubleshoot Mobile data issues with Samsung Support.
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
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Others
How to clean your Galaxy device
FAQ for Samsung Mobile. Find out more about how to clean your Galaxy device with Samsung Support.
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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Others
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
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Samsung Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
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Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
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Others
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Others
How to protect your Galaxy device from malware
FAQ for Samsung Mobile. Find more about how to protect your Galaxy device from malware with Samsung Support.
-
Others
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
-
Settings
When I open or switch from the home screen to the Whatsapp screen, my screen turns greenish
Learn more about "When I open or switch from the home screen to the Whatsapp screen, my screen turns greenish"
-
Others
How to use the S22 Ultra S Pen and check its compatibility
FAQ for Mobile Devices. Find more about How to use the S22 S Pen and check its compatibility with Samsung Support.
-
Others
How to use AR Emoji Sticker
FAQ for Mobile Devices. Find more about How to use AR Emoji Sticker with Samsung Support.
-
Others
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
-
Others
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.
-
Settings
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
FAQ for Samsung Mobile. Find more about how to protect your Galaxy phone from installing smishing, pharming, and spy apps with Samsung Support.
-
Call & Contacts
How to use the TalkBack feature
FAQ for Samsung Mobile. Find more about how to activate and deactivate TalkBack with Samsung Support.
-
Application
How to activate the Always On Display feature on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to activate the Always On Display feature on your Galaxy phone with Samsung Support.
-
Hardware
What to do when your phone heats up
FAQ for Samsung Mobile. Find more about what to do when your phone heats up with Samsung Support.
-
Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Diagnostics in Samsung Members on your Galaxy phone with Samsung Support.
-
Battery
Tips to make the most out of your Galaxy phone's battery
FAQ pour Samsung Mobile. Découvrez les conseils pour tirer le meilleur parti de la batterie de votre téléphone Galaxy avec l'assistance Samsung.
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Others
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support.
-
Others
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
-
Others
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
-
Camera
What to do if my Galaxy phone camera does not focus on the subject?
FAQ for Samsung Mobile. Find more about what to do if the Galaxy phone camera does not focus on the subject with Samsung Support.
-
Audio
What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch?
FAQ for Samsung Mobile. Find more about what to do if the alarm, media volume and ringtone are all muted on the Galaxy watch with Samsung Support.
-
Multimedia
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.
-
Hardware
What to do if your S Pen is often disconnected from your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.
-
Message
How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
FAQ for Samsung Mobile. Find more about how to find your S Pen Pro connected to Galaxy Z Fold3 using SmartThings with Samsung Support.
-
Others
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
-
Others
How to improve the vibration of your Galaxy S22 device
FAQ for mobile & devices. Find more about How to Improve the Vibration of your Galaxy S22 Device.
-
Others
How to make the most out of Edge panels
FAQ for Mobile Devices. Find more about How to make the most out of Edge panels with Samsung Support.
-
Others
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
-
Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
-
Others
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
-
Others
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
-
Others
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
-
Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
-
Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
-
Others
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
-
Others
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
-
Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
-
Others
How can I make a payment with my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I make a payment with my Galaxy Watch with Samsung Support.
-
Others
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
-
Others
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
-
Others
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
-
Others
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
-
Others
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
-
Others
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
-
Others
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
-
Others
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
-
Others
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
-
Others
What is the Secure Folder and how can I use it?
FAQ for Mobile Devices. Find more about What is the Secure Folder and how can I use it with Samsung Support.
-
Others
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
-
Others
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
-
Others
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
-
Others
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
-
Others
what-is-the-protective-film-on-galaxy-z-flip4-and-galaxy-z-fold4
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Others
How to improve the Galaxy Z Flip4 battery life
FAQ for Mobile Devices. Find more about How to improve the Galaxy Z Flip4 battery life with Samsung Support.
-
Others
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
-
Others
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Hardware
Samsung Support: How to self-diagnose your Samsung Galaxy
FAQ for Samsung Mobile. Find more about Samsung Support: How to self-diagnose your Samsung Galaxy
-
Others
Can I use the Samsung Health Monitor app even if it's not a Samsung smartphone?
FAQ for Samsung Mobile. Find more about can I use the Samsung Health Monitor app even if it's not a Samsung smartphone?
-
Software Upgrade
What is the minimum OS version for smartphones?
FAQ for Samsung Mobile. Find more about What is the minimum OS version for smartphones?
-
Others
How to use a second screen on your Tablet
FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.
-
Audio
When I play music or during phone call on Galaxy S22 series, there is noise or the volume is low.
FAQ for mobiles. Find more about When I play music or during phone call on Galaxy S22 series, there is noise or the volume is low.
-
Audio
When I play music or during phone call on Galaxy A33/A53/A73 device, there is noise or the volume is low.
FAQ for Samsung mobile. Find more about ‘When I play music or during phone call on Galaxy A33/A53/A73 device, there is noise or the volume is low..
-
Multimedia
When play a music or video, the sound comes from biased one speaker. What should I do?
FAQ for Samsung Mobile. Find more about When play a music or video, the sound comes from biased one speaker. What should I do?
-
Audio
All sounds including alarm and media volume and ringtone from speaker, receiver are mute. What should I do for this?
FAQ for Samsung Mobile. Find more about All sounds including alarm and media volume and ringtone from speaker, receiver are mute. What should I do for this?
-
Audio
There is noise in the speaker sound of the device
FAQfor Samsung Mobile. Find more about "There is noise in the speaker sound of the device"
-
Settings
The sound volume is low during a call (The other party's voice is low / Speaker phone volume is low)
HTV for Samsung Mobile. Find more about "The sound volume is low during a call (The other party's voice is low / Speaker phone volume is low)"
-
Audio
Volume is low when using earphones
FAQ for Samsung Mobile. Find more about "Volume is low when using earphones"
-
Audio
The call ringtone doesn’t sound loud from the beginning and it sounds loud later
FAQ for Samsung Mobile. Find more about "The call ringtone doesn’t sound loud from the beginning and it sounds loud later"
-
Audio
The call sound decreases suddenly during the speaker mode call
FAQ for Samsung Mobile. Find more about "The call sound decreases suddenly during the speaker mode call"
-
Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
-
Others
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
-
Others
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
-
Others
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
-
Others
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
-
Others
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
-
Others
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
-
Others
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
-
Others
Galaxy Phone Water Resistance
FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.
-
Call & Contacts
How to turn off Emergency SOS function
FAQ for Mobile Devices. Find more about How to turn off Emergency SOS function with Samsung Support.
-
Settings
How to add or remove buttons from quick setting panel
FAQ for Mobile Devices. Find more about How to add or remove buttons from Quick Setting panel with Samsung Support.
-
Settings
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
-
Others
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
-
Others
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
-
Settings
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
-
Others
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
-
Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
-
Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
-
Troubleshoot NFC issues on Galaxy devices
NFC technology enables faster and more convenient in-person payments on Samsung Galaxy devices. If you encounter any issues with its functionality, there are steps you can take to troubleshoot the problem.
-
Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
-
Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
-
Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
-
Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
-
Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
-
Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
-
Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
-
Others
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
-
Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
-
Others
How to set up and use the Browsing assist features with Galaxy AI
Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.
-
Others
How to use Transcribe assist with Galaxy AI
Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.
-
Others
How to use Note assist with Galaxy AI
Utilise this guide to learn how to use Note assist.
-
Others
How to set up and use the Interpreter app on Galaxy devices
Utilise these instructions to learn how to set up and use the Interpreter app on Galaxy devices.
-
Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
-
Settings
Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
Secure your child's online journey with restricted access to the new Galaxy S24 features.
-
Camera
Edit suggestion for photos with Galaxy AI
Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.
-
Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
-
Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
-
Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
-
Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
-
Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
-
Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
-
Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
-
Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
-
Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
-
Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
-
Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
-
Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
-
Settings
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
-
Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
-
Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customise the display of charging notifications.
-
Others
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
-
Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Learn some troubleshooting solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications.
-
Power
What to do if your Samsung Galaxy device turns off unexpectedly
If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.
-
Others
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
-
Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
-
Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
-
Others
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
Learn how to fix the 'No SIM Card Detected' error on your Galaxy phone with this guide to resolve SIM card issues.
-
Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
-
Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.
-
Others
MMF and MID files are not played by Multimedia Player.
FAQ for Samsung Mobile Phone. Find more about 'MMF and MID files are not played by Multimedia Player.' with Samsung Support.
-
OT_Others
How do I sync my Google™ or Yahoo!® contacts to my Device with Kies
FAQ for Samsung Mobile Phone. Find more about 'How do I sync my Google™ or Yahoo!® contacts to my Device with Kies' with Samsung Support.