How Do I Download And Install The Latest Firmware For My MP3 Player?

Last Update Date : Apr 04. 2018

The following instructions will work for most models, however, please see the list of FAQ's below. If there is an FAQ pertaining to your model, please select that FAQ for more specific instructions.

 

Go to Manuals and Drivers section of our Support Page.

Enter Model Name or Select Model using the Step by Step option below that.

If there is a Firmware upgrade for your model, it will be displayed. Select and Download Firmaware upgrade.

Install the latest Firmware program on your PC.

Connect to the USB port on your PC using the USB cable or adapter while holding the play button on the main body. If you press the Play button more than 5 seconds, the "Player Recovery Device" message is displayed on Device Manager.

Run the upgrade program.

When the program is running, the screen will show the progress.

 

The upgrade window will appear when the Recovery process is complete. Ensure that "Quick Download" is deselected. Click Start to begin the upgrade.  

* Note: If you do not release Quick Download, you cannot proceed to upgrade. When the Quick Download is deselected, formatting will commence at the same time, and the saved file will be deleted.

The upgrade is complete.

Reconnect the USB for the driver to be newly recognized.

Not finding what you're looking for? We're here to help.

Online

Email

We aim to respond within 24 hours for all enquiries.

Email CEO

Directly contact the CEO's Office for any suggestions on how Samsung can assist you better

Phone

East Africa

Kenya 0800 545 545
Tanzania 0800 780089
Sudan 1969
Uganda 0800 300 300
DRC 499 999
Rwanda 9999

West Africa

Burundi 200
Nigeria 0800 726 7864
Ghana 0800 100077
Senegal 80000-0077
Ivory Coast 8000-0077
Cameroon 67095 0077

South Africa

South Africa 0860 726 7864
Mozambique 847267864
Zambia 0211 350 370 / 3434
Namibia 08 197 267 864
Angola 917 267 864
Mauritius 800 2550
Reunion 02625088 80
Zimbabwe 0808 0204

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centres in your area

Contact Us