The Picture On My DVD Player Fades In And Out.

Last Update Date : Apr 20. 2018

It appears that you have connected your DVD player to your TV through your VCR. Because of the copyright protection built into all DVDs, the image you see fades in and out to ensure that any DVDs you play cannot be copied by a VCR.  


To see a clear picture, you must disconnect your DVD player from your VCR and connect it directly to the audio and video inputs on your television. If your television is not equipped with separate audio and video inputs, you must purchase an RF modulator. You can purchase an RF modulator at most electronics stores.

Not finding what you're looking for? We're here to help.



We aim to respond within 24 hours for all enquiries.

Email CEO

Directly contact the CEO's Office for any suggestions on how Samsung can assist you better


East Africa

Kenya 0800 545 545
Tanzania 0800 780089
Sudan 1969
Uganda 0800 300 300
DRC 499 999
Rwanda 9999

West Africa

Burundi 200
Nigeria 0800 726 7864
Ghana 0800 100077
Senegal 80000-0077
Ivory Coast 8000-0077
Cameroon 67095 0077

South Africa

South Africa 0860 726 7864
Mozambique 847267864
Zambia 0211 350 370 / 3434
Namibia 08 197 267 864
Angola 917 267 864
Mauritius 800 2550
Reunion 02625088 80
Zimbabwe 0808 0204

* For any printer related enquiries please visit the HP website .

Face-to-face support

Service Location

Search the nearest Samsung Service Centres in your area

Contact Us