Tune in with Galaxy

This offer has now ended - The redemption is now closed

Frequently Asked Questions

Find your answers here.

What is the offer?

Purchase a Participating Product from a Participating Retail Store during the Promotional Period to be eligible to receive a Gift, subject to the following T&C: samsung.com/au/galaxy-offer/terms

What is the Gift?

JBL Duet NC Headphones valued at $349.95 RRP

When does the Promotional Period start?

12:00 am AEST on Tuesday, 2 October 2018

When does the Promotional Period end?

11:59 pm AEDT on Sunday, 18 November 2018

When does the Redemption Period start?

05:00 pm AEDT on Wednesday, 10 October 2018

When does the Redemption Period end?

11:59 pm AEDT on Sunday, 2 December 2018

I’ve purchased between 2 October 2018 and 10 October 2018. Can I register my details for notification once the Redemption Period starts?

Yes you can. Please visit samsung.com/au/galaxy-offer and select Register Your Details. Enter your details in all required fields and you will receive an email notification once the Redemption Period begins.

Note that if you register your details you still need to claim your gift by visiting samsung.com/au/galaxy-offer and completing the Redemption Process during the Redemption Period by following the instructions.

1 Purchase between 2.10.18 and 18.11.18 and redeem between 10.10.18 and 2.12.18. Applies to Galaxy S9, S9+, Note9 and Tab S4 sold by participating retailers. Gift is a JBL Duet NC (black). Full T&Cs apply. Visit samsung.com/au/galaxy-offer/terms for more details.

2 128GB variant has up to 108GB of user-accessible memory and 512GB variant has up to 492GB of user-accessible memory. Actual user-accessible memory may vary depending on apps and software. Both variants are compatible with a microSD card of up to 512GB (sold separately).

3 All day battery based against the usage profile of an ‘average’ user as determined and independently assessed by Strategy Analytics with pre-release versions of the Galaxy Note9 (128GB variant). Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors. Please see user manual for instructions on how to care for the battery and achieve optimum battery life.

4 Price quoted is based on trading in a Samsung Galaxy Note8 in full working condition until 30.11.18 and is inclusive of a $125 discount on the purchase price of the Galaxy S9, S9+, Note9 and Tab S4. Available on Samsung's eStore and in Samsung retail stores. Here are further details and a list of eligible devices. Eligible devices and pricing are subject to change. The Samsung Trade Up Program is operated by Brightstar Logistics Pty Ltd.

5 Limitations apply. See www.samsung.com/au/apps/smartswitch/ first for details and list of compatible devices.

6 Approved customers only. Minimum spend, monthly payments (during interest-free period) and eligible card required. Interest and payments payable after interest-free period. Credit provided by Latitude Finance Australia (Australian Credit Licence No. 392145). T&Cs apply. See www.samsung.com/au/finance for details.

7 Full T&Cs apply (click here )

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