What can I do for you?

I’m just getting started but I can help you with a range of things like tracking a repair, booking a repair or an appointment in one of our stores!

I can even help you get a quote if you’ve accidentally broken your screen.

Already have Facebook Messenger? Let's get chatting human to Bot!


check repair status
Check Your Repair Status
repair quote
Get a Repair Quote
book repair
Book a Repair

Ok, let's talk!
Here's how to talk to me

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1. Install the Facebook Messenger app on your phone.

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2. In the app, search for 'Izy by Samsung'.

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3. Start chatting. It's easy!

We’re here to help

book appointment icon
Book Appointment
find a store icon
Find a store
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