With home support on demand, 24/7 chat support and extended home repair hours, Samsung Care® helps you and your refrigerator stay cool.
From free replacements on water filters and shelves to free product health checks, a Samsung Family Hub™ or Chef Collection customer will receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.Learn more
Needing help with your Refrigerator? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.
Free Health Check
Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*
Need a new water filter or new shelves for your refrigerator? We’ve got you covered! We’ll send you a replacement free of charge.*
Home Support On Demand*
Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you. (Monday – Saturday only)
Have a question? Or want to know more about our products and services, we are here 24/7 every day for you!