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* Values will vary based on model and condition of trade-in. T&Cs apply.
The device you are trading in is more valuable than the phone you are buying. Unfortunately we cannot credit you the excess value, so please remove the trade in device, or change the device you are purchasing
The trade-in value for this device exceeds the value of the item being purchased. This transaction cannot proceed. Please remove the and consider an alternative model of higher value
* Network : The bandwidths supported by the device may vary depending on the region or service provider.
* Battery: Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.
* User Available Memory: Actual user memory will vary depending on the operator and may change after software upgrades are performed.
** To learn how you can help protect yourself online while using compatible Samsung devices, click here
‡ Samsung Finance by Glow: $250 minimum spend applies. Minimum 10% upfront payment amount of the total cart value and monthly payments required. Late payment fees apply. Only available for purchase of selected items from the Samsung Online Store by Australian residents who meet eligibility criteria, consent to an income level assessment and credit check with a Credit Reporting Bureau. Samsung Finance by Glow is provided by Glow Financial Services (Australia) Pty Ltd (ACN 668 894 504), ("Glow") a company registered in Australia with registered office at c/o Kreston Stanley Williamson, Level 1, 34 Burton Street, Kirribilli NSW 2061. Learn more
Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more
* Display Size : Measured diagonally, the screen size is 6.3" as a full rectangle and 6.2" when accounting for the rounded corner. Actual viewable area is less due to the rounded corners and camera hole.
* Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 3400mAh for Galaxy Note10 and 4170mAh for Galaxy Note10+. Actual battery life may vary depending on network environment, usage patterns, and other factors. See user manual for instructions on optimum battery life. Fast charger required for fast charging. 25W super-fast charger provided with the device, but 45W super-fast 2.0 charger sold separately.
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Pay monthly phone contracts
Sign up for a SIM plan and get a discount off you phone purchase*
Choose your SIM plan
Choose from a range of SIM plans to get started with your new Galaxy phone straight away
Payment
Pay for your phone through Samsung and the SIM plan with the network provider. SIM purchase will take place within the cart.
Next steps
You will be redirected to the network provider to complete the transaction. SIM will be delivered by the network provider.
Once the app has run a diagnostic on the eligible device you wish to trade in, you will receive a unique trade ID and your trade-in value. Upon checkout of your new Samsung device, enter the trade ID at checkout to redeem your trade-in value.
Return old device
Send your old device back in the supplied shipping satchel to complete the trade-in within 14 days.
Almost done! Please enter your trade-in ID
Once the app has run a diagnostic on the eligible device you wish to trade in, enter your trade ID below.
*Actual trade-in discount might differ from estimated discount.
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*You will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. You must ensure that the hand-set is provided to us within 7 days of receiving your New Handset.
**You must return your Existing Device within 7 days of receiving your New Samsung Device. A refund of the Security Charge will be processed as soon as we’ve received your Existing Device and completed our assessment. A Late Return Fee will be charged if the Existing Device has not been returned via Australia Post within 14 days of receiving your New Samsung Device. The Security Charge, Late Return Fee and any other applicable fees relating to Samsung Trade-Up will be processed by our third-party provider, Asurion.
Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us.
Upgrade Terms and Conditions
Phone powers on & Holds charge
Normal wear & Tear
Functioning display & No cracked screen
Not blacklisted
Factory reset & No software locks
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Warranty
We recommend to set as below to see optimized screen
Option 01
Rotate the device until it is horizontal to view the screen in landscape mode.
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Delivery Information
The estimated delivery date applies only to the selected product and is not guaranteed as it may be subject to unforeseen delays beyond Samsung's control. The date should be used for reference purposes only. Delivery dates for bundles may vary, depending on the availability of individual products.
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