How do I prevent water formation inside my refrigerator?

Last modified : Jun 14. 2018
Chef Collection refrigerator

Condensation is usually a result of humidity entering into the refrigerator or when the refrigerator door is left open for long intervals. The ideal set temperature of the cabinet must be 3 degrees Celsius for fridge and -18 degrees Celsius for the freezer. Check some of the steps below to prevent condensation to occur in your refrigerator:

Please note:

Hot items placed directly into the freezer/fridge also results in water deposition on the internal surfaces. Allow the items to cool down before any food items are placed in your refrigerator. 

To diagnose the issue, check the conditions below and correct them as neccessary: 

1 Ensure the freezer door is not obstructed by any items placed inside.
2 Check the door gaskets by closing the door and ensuring they are sitting flat on the cabinet surface. If any deformation (wave) or a split is found, a replacement is recommended.
3 Ensure food (especially large containers) is not stacked and is not blocking the air vents. This will result in poor cold air circulation in some areas of the storage compartment.
4 Finally locate the temperature control in the fridge and freezer compartment and set the temperature to 3 degrees Celsius for fridge and -18 degrees Celsius for the freezer (preferred).

For further assistance please contact Samsung Customer Care using one of the options below. 

Did not find what you're looking for? We're here to help.

Online

Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

1300 425 299

1300 GALAXY
For all Mobile device enquiries
24 hours / 7 days a week

1300 362 603

For all other product enquiries
24 hours / 7 days a week

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit https://www.hp.com/support/samsung

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us