Installing the Virtual Guard for POWERbot Robot Vac.

Last modified : Aug 15. 2019
Samsung POWERbot Vacuum

The Samsung POWERbot vacuum uses the Visionary Mapping Plus System which finds the optimal route for fast-track cleaning but uses the Virtual Guard to restrict your POWERbot Vacuum from approaching certain areas by using an infrared ray.

To start using the Virtual Guard you will first need to turn on the device by depressing the power button located on the top.

Virtual Guard Specs.

Once the Virtual Guard has been turned on, place it where you want to restrict your POWERbot Vacuum from entering. Make sure that the distance sensor is facing the direction you want to create the invisible barrier.


The distance of the virtual wall is 2.5 m at a minimum and may differ depending on the surroundings and movement status of your POWERbot Vacuum.

POWERbot Vac boundary markers.

If you find that your POWERbot Vacuum passes through the Virtual Guard, please ensure that there is nothing obstructing the distance detection sensor and that the Virtual Guard is turned on. If the power indicator on top of the Virtual Guard is off, ensure the power button on top of the device is in the ‘off’ position and then simply push the power button to the ‘on’ position.


If the power indicator of the Virtual Guard is off but the power button is in the ‘on’ position, then you may need to replace the batteries in your Virtual Guard.

If you require more information, please consult the user manual from our Manuals & Downloads page. Otherwise, please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia.

Thank you for your feedback!

Did not find what you're looking for? We're here to help.


Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

Send us an email

We'll respond within 24 hours of your request.

E-mail CEO Office

We endeavour to respond within 24 hours.


For all Mobile device enquiries

1300 425 299

24 hours / 7 days a week
Toll Free in Australia

For all other product enquiries

1300 362 603

24 hours / 7 days a week
Toll Free in Australia

From overseas

+612 8293 5712

24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us