Why does my washer fills water with the incorrect temperature?

Last modified : May 22. 2018
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If water in your washing machine is cold when it's supposed to be warm, or vice versa, then check for the following conditions:

●     Make sure both faucets from the home's water source are turned on fully.

●     Make sure the temperature selection is correct.

●     Make sure the hoses are connected to the correct faucets.

●     Check your water heater. It should be set to deliver a minimum 40°C hot water at the tap.

●     Also, check the water heater capacity and recovery rate. If you have a small water heater and are using a lot of hot water (e.g., maybe someone's taking a long, hot shower), the supply of hot water may be depleted and need time to reheat.

●     Disconnect the water hoses and clean the inlet filter screens. The hose filter screens may be plugged (see images below).

My washer fills water with the wrong temperature?

●     As washer fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

●     While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm wash temperatures are selected. This is a normal function of the automatic temperature control feature.

 

If you have additional questions or require further assistance, please contact Samsung Customer Care using one of the options below.

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