SmartThings has Stopped Controlling my AirDresser.

Last Update date : Oct 14. 2021

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

If you have enjoyed the convenience of controlling your Samsung AirDresser with SmartThings but all of a sudden you’re not able to. This means you may need to delete and reset the connection.

Please try the general troubleshooting steps below first before requesting further support.

Android Devices

1 Swipe down from the top of your phone to open the quick access panel. Press and hold the Wi-Fi icon.
Wi-Fi icon, upper-left corner of screen.
2 Press on the 3 vertical dots in the upper-right corner of the screen and select Advanced from the dropdown.
Advanced in the upper-right corner of the screen.
3 In the Advanced menu, scroll down and select Manage Networks under the Network Settings title. You need to have your Wi-Fi turned on otherwise Manage Networks will be greyed out and you will not be able to select it.
Manage networks.
4 Press and hold the AirDresser Wi-Fi connection and then tap on Delete in the upper-right corner of the screen.
Press delete in the upper-right corner of the screen.

IOS Devices

1 Open Settings and select Wi-Fi.
2 Select Advanced and then select [airdresser] Samsung.
3 Press on Forget This Network and select Forget from the pop-up box.

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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