Samsung Oven Doesn't Heat Up

Last modified : Jun 03. 2019
Oven Chef Collection

There are some things that may restrict your Samsung oven from heating up that will be in your control to fix.


Listed below are some tips that will hopefully get your oven back to its best performance.


  • If the door is open, even slightly, you will be losing a lot of heat and that will prevent your oven from heating up properly. Ensure that the door is closed properly and restart.
  • Check the seals around the door and make sure that there is no damage.
  • Check to see if the controls are correctly set. Having certain settings selected may affect you oven’s performance.
  • The household fuse may have blown or the circuit breaker has tripped. Reset the circuit breaker but if it happens repeatedly or the fuse has blown, you may need to call an electrician.
  • If you oven displays the error codes C-d1, C-20, C-d21 or C-d22, turn off the oven and then restart it. If the problem continues, turn off all power for 30 seconds or more and then reconnect.

If the problem is not fixed after going through the above steps or you require more information, please refer to the user manual which can be found on our Manuals and Downloads page. Otherwise, please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia team.

Thank you for your feedback!

Did not find what you're looking for? We're here to help.


Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.


1300 425 2991300 GALAXY

For all Mobile device enquiries
24 hours / 7 days a week
Toll Free in Australia

1300 362 603

For all other product enquiries
24 hours / 7 days a week
Toll Free in Australia

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us