Multi-tablet Doesn't Dissolve In My Samsung Dishwasher

Last Update date : Nov 30. 2021

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences, error codes or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Detergent tablets of different brands dissolve at different speeds. For this reason some detergent tablets cannot dissolve and develop their full cleaning power during short programmes. Therefore, please use long programmes when using detergent tablets to ensure the complete removal of detergent residuals.

If you find that the Multi-tablet is not dissolving in your Samsung Dishwasher even after running a long program, you can try some general troubleshooting steps before reaching out for further support.

Below are some steps you can try yourself before deciding to contact a technician.

Note: Use dishwasher detergent only. Regular detergent produces too much foam, which may decrease the dishwasher’s performance or cause it to malfunction. 

1 Make sure there is no left over detergent residue.

To resolve this issue, please clean the dispenser box with a brush and wipe off any sticky residue leftover on the tablet dispenser.

2 Use fresh detergent.

Do NOT have detergent sit for several hours in a wet dispenser. Clean dispenser when caked detergent is present.

3 Replace detergent if necessary.
4 Check the position of the dishware.

Rearrange the dishes so they do not interfere with the detergent dispenser’s cover operation.

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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