What should I do when my DVD writer can't read discs?

Last modified : Dec 19. 2017

Follow the instructions below to access the issue with your DVD player:

 

Step 1:  Check all physical connections between the DVD writer, the computer, and power supply; making sure that all cables are properly connected and there is power on all devices.

 

Step 2:  Make sure that the disc type and file format is supported by the DVD writer.

 

Step 3:  Try using a different disc. If the Blu-ray player can read other discs without any issue, the disc may be defective.

 

Step 4:  Check if the DVD writer driver needs to be updated

 

         ●   Go to Control Panel → Device Manager DVD/CD-ROM drives and then, right-click the device under it.

 

           Select Properties then go to Driver tab and select Update Driver 

 

 

Step 5:  If installing the driver updates did not fix the issue, uninstall the DVD writer by doing the following:

 

          ●  Go to Control PanelDevice ManagerDVD/CD-ROM drives and then right-click the device under it.

 

          ●  Select Uninstall. 

 

 

Step 6:  Restart the computer. The DVD writer should be reinstalled automatically.

 

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