How do I add a Microsoft Exchange Email account?

Last modified : May 15. 2018
Microsoft Exchange ActiveSync

Before setting up Microsoft Exchange ActiveSync, please ensure that you have the following information just in case your server details is not picked up automatically:  

       

●    Email address

●    Username

●    Password

●    Domain name

●    Server address

 

Follow the steps given below to set up Microsoft Exchange ActiveSync:

Please Note: The following options and instructions may vary based on the configuration of your Exchange server.

Steps on Android OS 4.4 (KitKat)

Steps on Android OS 8.0 (Oreo)Click to Expand
1 Scroll up on the Home Screen or tap on Apps.
Home Screen
2 Tap on Settings.
Apps Menu
3 Scroll down and tap on Cloud and accounts.
Settings
4 Tap on Accounts.
Cloud and accounts
5 Tap on Add account.
Accounts
6 Tap on Exchange.
Add Account
7 Enter your email address and tap on Next.
Email Address
8 Enter your password and tap on Next.
Password
9 Select the account options that you want to be active then tap on Next.
Account Options
10 Enter what account details you want to display when sending emails and then tap Next.
Account is set up
11 Exchange account is now set up on Gmail App
Result
Steps on Android OS 4.4 (KitKat)Click to Expand
1 From the Home screen, tap on Menu > Settings > General > Accounts > Add account > Microsoft Exchange ActiveSync.
2 Enter your Email address and Password. If this is not the first email account you are setting up on your device, you can mark Send email from this account by default to set this as the default email account. Then, tap Next.
How to setup up a Microsoft Exchange ActiveSync account
3 Your device will attempt to find the additional details needed to set up your account. If it is successful, skip Step 4 then proceed to Step 5. Otherwise, you will see the message Setup could not finish. Tap Edit details to enter the additional information manually.
4 Verify the Exchange server settings are correct, then tap Next.
How to setup up a Microsoft Exchange ActiveSync account
5 Review the Activation screen. Unmark the Always show option if you do not want to see this message again when setting up an ActiveSync account, and tap OK.

Note: The screen below may not display for all ActiveSync accounts. 

How to setup up a Microsoft Exchange ActiveSync account
6 The Account options screen lets you select the following ActiveSync options:

●    Period to sync email: Choose the time period your device should keep in sync. 

●    Sync schedule: Choose how often your device should connect to the Exchange server to get email during off-peak hours. Choose Push to have email delivered to your device as soon as it arrives on the server. 

●    Peak schedule: Choose how often your device should connect to the Exchange server to get email during peak business hours. Choose Push to have email delivered to your device when it arrives on the server. 

●    Emails retrieval size: Set an email size limit. Your device will download only the headers for emails that exceed this limit. When you open the message, you will be able to download the entire message.

●    Period to sync Calendar: Choose the time period your device should keep in sync. 

●    Send email from this account by default: Mark this option to send all new email messages from this account by default.

●    Notify me when email arrives: Mark this option to have your device notify you of new email messages. 

●    Sync Email: Mark this option to synchronize your email to your device. 

●    Sync Contacts: Mark this option to synchronize your contacts to your device. 

●    Sync Calendar: Mark this option to synchronize your calendar to your device. 

●    Sync Task: Mark this option to synchronize your tasks to your device. 

●    Automatically download attachments when connected to Wi-Fi: Mark this option to set your device to automatically download email attachments when you are connected to a Wi-Fi access point.

7 Scroll to the bottom and tap Next.
How to setup up a Microsoft Exchange ActiveSync account
8 Enter a name for the account. This will help you identify this account if you add other email accounts to your device. Then, tap Done.
How to setup up a Microsoft Exchange ActiveSync account

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